Community Host / Guest Relations Officer (Jakarta, Indonesia)

C&W SERVICES (S) PTE. LTD.; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global commercial real estate company is seeking a Community Host / Guest Relations Officer in Jakarta to provide a warm welcome to clients, support events, and maintain a professional office environment. Ideal candidates will have over 2 years of experience in hospitality and possess strong interpersonal skills, ensuring exceptional client experiences. The role offers opportunities for career progression and a commitment to diversity and inclusion.

Benefits

Flexible work environment

Career progression opportunities

Comprehensive employee benefits

Qualifications

• 2+ years’ experience in hospitality, guest relations, reception, or customer service.
• Strong interpersonal and service-oriented skills.
• Professional image, polished demeanor, and confidence when engaging executive-level clients.

Responsibilities

• Provide a warm, professional welcome to priority clients and guests.
• Support client events and activities.
• Maintain space readiness, ensuring a well-presented and comfortable office area.

Skills

Hospitality

Customer service

Interpersonal skills

Organizational skills

Education

Diploma/Bachelor's degree (D3/D4/S1)

Job description

Community Host / Guest Relations Officer (Jakarta, Indonesia)

Provide a warm, professional welcome to priority clients and guests, ensuring a memorable first impression.

Support client events and activities, coordinating refreshments and amenities with attention to detail.

Maintain space readiness, ensuring the office area/lounge is well-presented, comfortable, and client-ready at all times.

Assist with administrative tasks and coordinate closely with the Branch Service Manager and internal teams.

Act as a trusted host, engaging clients with professionalism, discretion, and integrity in all interactions.

About You:

2+ years’ experience in hospitality, guest relations, reception, or customer service.

Diploma/Bachelor’s degree (D3/D4/S1) with strong interpersonal and service-oriented skills.

Professional image, polished demeanor, and confidence when engaging executive-level clients.

Strong organizational skills with the ability to manage time effectively and stay proactive during quiet periods.

High level of integrity, accountability, and trustworthiness when handling sensitive client interactions.

Comfortable supporting events and serving in a high-touch, client-facing environment.

We are a full-service global commercial real estate company with over 100 years of experience, 52,000 professionals and 400 offices worldwide. We are driven to solve complex problems, and we have the expertise and experience to bring solutions to life.

We are committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions.

We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We are an equal opportunities employer and welcome applications from all qualified candidates.