Community Engagement Coordinator

Meridia; Jakarta Pusat; Hybrid; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Five-day work week

Laptop or smartphone for work

Flexible field and home office setup

International collaboration with teams

Job summary

Meridia is seeking a community-focused professional in Indonesia to support a smallholder engagement program. You will coordinate farmer onboarding through WhatsApp and other digital channels, and help plan and execute field gathering and learning sessions.

The role combines remote coordination with field visits across West Java and Lampung, requiring content adaptation, basic video editing, and reporting on weekly updates and monthly progress.

Qualifications

• 1–2 years in community engagement, communications, content creation, or related role.
• Experience managing WhatsApp groups and engaging rural communities.
• Basic writing, photography, video editing, Canva, CapCut skills.
• Able to use spreadsheets and maintain simple trackers.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Engage communities and onboard farmers into WhatsApp groups and other channels.
• Maintain regular engagement schedules and respond to questions; escalate technical issues when needed.
• Coordinate field activities with staff and farmer leaders; support gatherings and onboarding.
• Adapt approved materials into simple messages, visuals, audio, and short videos; prep content with Canva/CapCut.

Skills

Community engagement

WhatsApp groups

Content creation

Photography

Video editing

Education

Diploma or bachelor’s degree in communications / related field

Tools

Canva

CapCut

Job description

About Meridia

Meridia is an AgTech company specialised in field data solutions for complex smallholder-driven agri-commodity supply chains. Combining technology, local expertise, and rigorous methodologies, we support companies and partners in generating reliable farm-level data that strengthens sustainability, traceability, and regulatory compliance across global commodity markets.

About Meridia

Meridia is an AgTech company specialised in field data solutions for complex smallholder-driven agri-commodity supply chains. Combining technology, local expertise, and rigorous methodologies, we support companies and partners in generating reliable farm-level data that strengthens sustainability, traceability, and regulatory compliance across global commodity markets. In Indonesia, Meridia works closely with private sector partners, development organisations, and local communities to implement sustainability projects at scale. Our work focuses on mapping and verifying smallholder farms, strengthening supply chain transparency, and supporting farmer engagement programmes. Current projects include palm oil smallholder mapping in Aceh, North Sumatra, and Riau; coconut smallholder monitoring and engagement in Lampung and West Java; and coffee smallholder mapping initiatives in South Sumatra. Through these initiatives, we combine field data collection, geospatial analysis, and farmer engagement to generate high-quality datasets that enable companies to manage sustainability risks, meet evolving regulatory requirements, and build more transparent supply chains. Our mission is to improve the veracity of datasets that drive decision-making in global agri-commodity supply chains. Our purpose is to build transparent and inclusive supply chains that give smallholders a level playing field. See https://www.meridia.land for more information on our work.

About The Program

As part of our consulting projects, we design a smallholder digital community extension program to strengthen the commodity supply chain in Indonesia. The program introduces a scalable, farmer-centered engagement model through co-created digital content, peer-to-peer farmer gatherings, and AI-powered coaching tools. By working closely with farmer champions, the program generates short, impactful stories and practical knowledge that inspire adoption of better practices among thousands of coconut farmers.

The Role

Based in Indonesia, you will support farmer engagement for a community-based agricultural program and report to the Project Manager. This role follows a flexible hybrid arrangement, combining remote coordination with field visits based on program activities and implementation needs.

Responsibilities

• Community Engagement
• Onboard farmers into WhatsApp community and other digital engagement channels
• Manage community groups and maintain a regular engagement schedule
• Share relevant updates and self-reporting prompts, respond to basic questions, and escalat[e] technical issues
• Follow up with inactive groups and encourage continued participation
• Field Coordination
• Coordinate engagement activities with field staff and farmer leaders
• Support selected gatherings, learning sessions, and onboarding activities
• Ensure farmers receive appropriate follow-up between activities
• Collect farmer feedback, recurring questions, and field stories
• Content Support
• Adapt approved materials into simple messages, visuals, audio, and short videos
• Prepare content using basic tools such as Canva and CapCut
• Maintain an organized content bank for facilitators and community channels
• Ensure technical content is reviewed before publication
• Monitoring & Reporting
• Track farmer onboarding, participation, content delivery, and community questions
• Maintain accurate participant lists and simple engagement trackers
• Provide brief weekly updates and monthly progress summaries
• Highlight participation gaps and issues requiring follow-up

Requirements

The ideal candidate has/is

Essential

1. At least 1-2 years of experience in community engagement, communications, digital content, or a related role
2. Comfortable managing WhatsApp groups and engaging rural communities
3. Basic skills in writing, photography, video editing, Canva, and CapCut
4. Able to use spreadsheets and maintain simple trackers
5. Fluent in Bahasa Indonesia and English
6. Organized, responsive, and able to work independently
7. Willing to travel occasionally to program locations in West Java and Lampung

Desirable

1. Diploma or bachelor's degree in communications, community development, agriculture, social sciences, or a related field
2. Experience working with farmers or community-based programs
3. Familiarity with agriculture, sustainability, or rural development
4. Ability to communicate in Sundanese or Javanese

Benefits

• Market rate salary commensurate with your skills and competencies
• Five-day work week
• A laptop or smartphone for work
• A flexible working environment between field sites and home office
• Being part of a fast-growing impact venture with an informal, professional work culture
• Engaging with team members, clients and users in various other countries

If you have any questions, feel free to reach out to [e-mail] and [e-mail] for more information about this position.