Community Associate

Mekari; Daerah Khusus Ibukota Jakarta; Hybrid; IDR 60.000.000 - 100.000.000; Full time

Job summary

Sebuah perusahaan SaaS terkemuka di Indonesia mencari individu kreatif dan ambisius untuk mengembangkan program komunitas yang inovatif. Dalam peran ini, Anda akan merancang dan mengevaluasi inisiatif yang berfokus pada kebutuhan audiens, serta membangun kemitraan strategis untuk mendukung pertumbuhan bersama. Anda akan memiliki kesempatan untuk bekerja dalam lingkungan yang dinamis dan bersahabat, dengan fleksibilitas dalam jam kerja dan budaya kerja jarak jauh. Bergabunglah dengan tim kami untuk menciptakan dampak terbesar dan berkontribusi pada transformasi digital di Indonesia.

Benefits

Asuransi kesehatan premium

Program kepemilikan notebook

Jam kerja fleksibel

Tunjangan olahraga

Cuti tahunan dan cuti sakit tidak terbatas

Akses awal ke gaji

Lingkungan kerja yang ramah dan dinamis

Lokasi kantor strategis yang mudah diakses

Qualifications

• 1-2 tahun pengalaman dalam program komunitas atau bidang kemitraan.
• Kemampuan analisis data untuk mengukur dampak program.

Responsibilities

• Mengembangkan dan menerapkan rencana strategis untuk program komunitas.
• Membangun kolaborasi dan peluang kemitraan untuk mendukung tujuan bersama.

Skills

Komunikasi yang baik

Pemikiran strategis

Manajemen proyek

Analisis data

Kemampuan negosiasi

Inisiatif

Education

Gelar Sarjana di Pemasaran

Gelar Sarjana di Ilmu Komunikasi

Gelar Sarjana di Ilmu Sosial

Tools

Excel

CRM

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

• Develop and implement strategic plans for community programs (loyalty program, gamifications, etc) and partnerships in alignment with organizational goals and objectives.

• Lead the design, implementation, and evaluation of community programs and initiatives, ensuring they effectively address the needs of the target audience.

• Build collaboration and identify partnership opportunities for funding, supporting events, or in-kind collaboration for Community Mekari and establish relationships with partners to support mutual objectives.

• Monitor and track program metrics, analyze data, and prepare regular reports to assess program effectiveness and inform decision-making.

• Stay informed about community trends, issues, and opportunities to identify areas for collaboration and innovation.

• Work closely with internal stakeholders to enhance community programs and support core functions.

• Maintain community special projects (customer advisory board and buddy program) and involve in Community Plan and Operational Event.

Requirements/Qualifications:

• Bachelor's degree in Marketing, Communications, Social Science or related field.

• Excellent communication skills, including the ability to articulate ideas clearly, negotiate effectively, and build consensus among stakeholders.

• Strategic thinker with the ability to develop and execute comprehensive plans to achieve program goals and objectives.

• Min 1-2 years of experience working in community program or partners field.

• Responsible, reliable, self-motivated, and possess excellent time management skills.

• Ideally have community experience, good understanding of community metrics.

• Experience in creating community programs, loyalty programs, gamification, and engagement activities.

• Having experience in event planning and operations is a plus.

• Demonstrated success in building and managing partnerships with diverse stakeholders, including community organizations, government agencies, corporate partners, and donors.

• Strong project management skills, including the ability to manage multiple priorities, meet deadlines, and adapt to changing circumstances.

• Analytical mindset with proficiency in data analysis and reporting to measure program impact and effectiveness. Have an ability to use Excel and be familiar with data management.

• Having a sense of initiative and experience working with cross-functional teams.

• Experience with administering the backend for digital products is a plus (e.g., CRM).

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] or https://bit.ly/FAQRekrutmenMekari [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!