Community & Administration Officer

Job Overview:
We are looking for a dedicated and enthusiastic Community & Administration Officer to join our coworking space team. This role serves as the first point of contact at the front desk and plays a key part in creating a welcoming and professional environment for members and visitors. The ideal candidate enjoys connecting with people, is detail-oriented, and has a strong sense of responsibility in managing administrative tasks.

Key Responsibilities:

1. Greet and assist members, guests, and visitors in a friendly and professional manner
2. Handle front desk operations, including answering calls, responding to inquiries, and managing bookings
3. Support daily administrative duties, including data entry, document handling, and scheduling
4. Maintain cleanliness and readiness of the front desk and communal areas
5. Coordinate with internal teams to ensure smooth daily operations
6. Assist with onboarding new members and maintaining member records
7. (Optional/Preferred) Support social media updates or content creation for professional and community-related purposes

Qualifications:

1. Proven experience in administrative, front desk, or customer service roles is an advantage
2. Proficient in Microsoft Word, Excel, and Microsoft 365 tools
3. Strong communication and interpersonal skills
4. Friendly, helpful, and service-oriented attitude
5. Highly organized, responsible, and able to multitask
6. (Preferred) Familiar with social media platforms (e.g. Instagram, LinkedIn) for business or community engagement
7. High school diploma or equivalent; additional qualifications in office administration or hospitality are a plus