Commercial/Sales Support Staff

Ofi Indonesia; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global food and beverage leader in Tangerang seeks a professional to manage contract processes and maintain accurate sales records. Applicants should have a Bachelor's degree in business or marketing, with 2 years of relevant experience. Familiarity with SAP and ERP systems, along with fluency in English, is essential. This role offers the opportunity to work in a diverse and inclusive environment.

Qualifications

• Bachelor's degree in business, marketing, or related field required.
• 2 years of experience in a related field.
• Fluent in English, both written and spoken.

Responsibilities

• Manage the end-to-end contract process and ensure timely signing.
• Maintain accurate and up-to-date sales/commercial records.
• Collaborate with sales, finance, and operations to execute processes.

Skills

Contract management

Sales record maintenance

SAP (Material Management and Sales Distribution)

Microsoft Office (Excel, Word, PowerPoint, Power BI)

Commercial reporting

Fluent English

Education

Bachelor's degree in business, marketing, or related field

Tools

ERP systems

Job description

ofi is a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply.

Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations.

Responsibilities

• Manage the end-to-end contract process in collaboration with internal stakeholders, coordinate contract preparation, ensure timely signing by both internal parties and customers, and organize contract documentation with accuracy and systematic filing.
• Support the preparation and processing of daily and weekly pricing to ensure accuracy and timely updates.
• Maintain accurate and up-to-date sales/commercial records by regularly updating data from ERP and related systems with contract details, pricing, invoicing, and transaction history to ensure data integrity.
• Collaborate closely with senior sales manager, finance, and operations teams to ensure seamless execution of commercial processes, and alignment across departments.
• Proactively identify and address commercial challenges to minimize disruptions, support operational efficiency, and maintain strong customer and stakeholder relationships.
• Responsible for requesting samples based on sales and customer input, coordinating with internal stakeholders to track sample readiness, and managing all documentation required for accurate and timely sample shipment.
• Employees must be able to use SAP module (Material Management and Sales Distribution).

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 2 years of experience in a related field.
• Experience with ERP systems.
• Competence in Microsoft office skills (Excel, Word, PowerPoint, and Power BI tools).
• Ability to compile and interpret commercial reports.
• Proficiency in maintaining organized, auditable documentation systems (physical and digital).
• Fluent in English, both written and spoken.

At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.