Commercial Operations Specialist

PT Schneider Electric; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global technology company in Jakarta Utara is seeking a Commercial Excellence Specialist to support sales operations and improve performance through data management and cross-functional coordination. The ideal candidate has 3-4 years of experience in commercial operations, a degree in Engineering or Business, and strong communication and analytical skills.

Qualifications

• 3-4 years of relevant experience in commercial operations, sales support, or business process coordination.
• Experience preferably in a B2B or industrial environment.
• Proficiency in managing multiple priorities and working effectively in a fast-paced environment.

Responsibilities

• Provide tools and processes to enhance sales team efficiency.
• Ensure accurate gathering of distributor performance data.
• Monitor sell-in targets and ensure alignment with business goals.
• Collaborate with CCC to validate invoices and resolve issues.
• Support planning and forecasting processes.

Skills

Analytical skills

Communication skills

Coordination abilities

CRM proficiency

Education

Bachelor's degree in Engineering or Business

Master's degree

Tools

CRM systems

Excel

Data visualization tools

Job description

As a Commercial Excellence Specialist, you will support the Power Products sales organization by managing key commercial processes, coordinating with cross-functional teams, and ensuring data accuracy and operational excellence. Your work will directly contribute to improved sales performance and customer satisfaction.

• Sales Operations Support: Provide tools, processes, and data insights to enhance sales team efficiency and effectiveness.
• Data Management: Ensure accurate and timely gathering of distributor performance data (sell-out, inventory) for analysis by the Channel team.
• Sales Coordination: Monitor and support sell-in targets and ensure alignment with business goals.
• Cross-Functional Liaison: Collaborate with the Customer Care Center (CCC) to validate invoices and resolve related issues.
• Coordinate with Logistics for inbound/outbound tracking and case resolution.
• Work with the Pricing team on CPQ, pricing validity, and related cases.
• Liaise with Order Management (OM) for delivery-related matters.
• Planning & Forecasting: Support SIOP (Sales, Inventory & Operations Planning) and RF (Rolling Forecast) processes to ensure accurate demand planning.

What qualifications will make you successful for this role?

• Experience: 3-4 years of relevant experience in commercial operations, sales support, or business process coordination—preferably in a B2B or industrial environment.
• Education: Bachelor’s degree in Engineering or Business is required. A Master’s degree is a strong plus.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and coordination abilities across departments.
• Proficiency in CRM systems, Excel, and data visualization tools is a plus.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.