Commercial Assistant – Removals & Global Mobility

PT IFM Grahasarana (AGS Global Solutions); Bekasi; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading international mobility firm in Bekasi is seeking a Commercial Assistant for Removals & Global Mobility. This role involves assisting various teams with sales administration, finance support, and delivering exceptional customer service. Ideal candidates should have a bachelor's degree and at least 2 years in a related field. You'll thrive in a multicultural environment and engage with high-profile clients while furthering your skills in finance and operations.

Benefits

Continuous training and development

Collaboration with international teams

Qualifications

• Minimum 2 years relevant work experience in administrative or finance roles.
• Experience in hospitality or logistics is a plus.
• Basic understanding of accounting principles is a plus.

Responsibilities

• Assist Sales, Finance, Customer Service, and Operations teams.
• Plan expenses and establish costing for removals sales files.
• Communicate with customers to deliver exceptional service.

Skills

Attention to detail

Multitasking

Time management

Fluency in English

Education

Bachelor’s degree (S1) with minimum GPA of 3.00

Job description

Commercial Assistant – Removals & Global Mobility

Join our team as Commercial Assistant – Removals & Global Mobility!

About AGS

We are a French market leader in global mobility and international removals. With more than 50 years' experience and branches in 100 countries, AGS is trusted by diplomatic corps, UN missions, NGOs, and multinationals. Joining AGS means helping high-profile customers start their assignments abroad with confidence and ease. AGS also provides Records Management services to many corporate and institutional clients.

Your Role

As a Commercial Assistant, you will be part of the administration team that assists Sales, Finance, Customer Service and Operations. Together with your colleagues, you’ll ensure accurate costing, seamless coordination of door-to-door relocations, and timely financial processing. This position offers hands-on experience across commercial and accounting functions within a global network. Thus, it's the ideal position to join and gain diverse experience in the fast paced global mobility industry.

Key Responsibilities

Depending on your experience and profile, your responsibilities will be either

Commercial Coordination & Customer Service:

Plan expenses and establish costing for removals sales files, liaising with logistics partners (shipping lines, airlines, forwarders) and AGS teams in 100+ countries

Assist on Sales administration, follow-ups, tracking of Sales targets and activities and the commercial marketing activities of the company

Assist on the administrative steps of the removal process, i.e. the preparation and review of export/import documentation and operational planning of international moves. Communicate with customers via email, phone, and chat to deliver exceptional service and clear updates, helping to proactively resolve potential issues or client complaints

Finance & Accounting Support:

Receive, review, and code vendor invoices; reconcile supplier statements; ensure that all withholding tax certificates are collected

Process bank payments and wire transfers accurately and on schedule

Generate sales invoices, tax certificates, and withholding tax forms; Secure approvals by ensuring that our invoices are meeting all documentation requirements, i.e. include necessary attachments, and are promptly processed by our corporate clients

Maintain up-to-date financial records in the ERP system and assist with month-end closing and ad hoc reporting

Who we are looking for

Meticulous attention to detail and very high standards of accuracy

Strong multitasking, prioritization, and time-management skills

Mindset of curiosity, willingness to learn and grow in an international environment with high focus on continuous improvement and delivering high quality services

Fluency in English (verbal and written) for daily correspondence

Minimum 2 years relevant work experience in similar roles, i.e. Secretarial, Administrative Assistant, Finance/Accounting Assistant, Office Management, Client & Sales Administration, Sales Assistant, Logistics Officer

Bachelor’s degree (S1) with a minimum GPA of 3.00

Ready to be based in Pondok Ungu, Medan Satria, Bekasi

Commercial Coordination & Customer Service:

Client-facing experience is a plus

Experience in hospitality or logistics is a plus

Finance & Accounting Support:

Affinity for numbers is a must

At least basic understanding of accounting principles is a plus

Why AGS?

Collaborate with high-profile clients and international teams

Engage in a diverse role that blends commercial operations, customer service, and finance

Join a future proof industry with continuous training, development and opportunities

Thrive in a collaborative, multicultural environment

Apply Now

Ready to elevate your career in global mobility and finance coordination?
Submit your application today and become a vital part of AGS’s success story!

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