Collections Specialist - Banking Risk & Recovery

Dbs Bank Ltd; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Manulife Asset Management Indonesia is seeking to acquire new customers and service existing customers by selling investment products and meeting investment needs. The role emphasizes building portfolios and achieving sales targets within a compliant framework.

You will manage client relationships in Indonesian and English, ensuring regulatory compliance and accurate administration across sales processes. Learn more about opportunities with us at jobs.manulife.com

Qualifications

• Minimum education is Bachelor Degree (S1), preferably in Economics.
• At least 4-year experience in fields related to the sales of mutual funds and wealth products, including acquiring new business and maintaining existing portfolios.
• Hold WAPERD or WMI license.
• Excellent knowledge of mutual funds, capital market and wealth products, as well as good understanding of market conditions.
• Excellent interpersonal, communication and presentation skills, both in Indonesian and English.

Responsibilities

• Sales: acquiring new customers and servicing existing customers by selling investment products and meeting investment targets.
• Risk and compliance: complying with regulation and company policies, KYC and AML, ensuring suitability and preventing miss-selling.
• Administration: following all sales processes as set by the company, including activity reports.

Skills

Mutual funds sales

Wealth products

Customer acquisition

Education

Bachelor degree (S1) in Economics

Job description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

**The Opportunity**

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Investment Wealth Manager with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Asset Management Indonesia is seeking someone main responsibility to acquiring new customers and servicing existing customers by selling investment products

**What motivates you?**

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

**We are looking for someone with:**

• Minimum education is Bachelor Degree (S1), preferably in Economics.
• At least 4-year experience in fields related to the sales of mutual funds and wealth products, including acquiring new business and maintaining existing portfolios.
• Hold WAPERD or WMI license.
• Excellent knowledge of mutual funds, capital market and wealth products, as well as good understanding of market conditions.
• Excellent interpersonal, communication and presentation skills, both in Indonesian and English.

**On the job you will:**

1. 1. **Sales.** Acquiring new customers and servicing existing customers by selling investment products and meeting customers' investment needs, while achieving sales targets consisting of inflow volume, retention and portfolio growth.
2. 2. **Risk and compliance.** Complying with regulation and company policies, including Know-Your-Customer and Anti Money Laundering policies, providing actual product features and ensuring suitability of products offered with customers' risk profiles, and ensuring that there is no miss-selling incident.
3. 3. **Administration.** Following all sales processes as set by the company, including activity reports

**Our commitment to you**

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for?

**Acerca de Manulife y John Hancock**

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .

**Manulife es un empleador que ofrece igualdad de oportunidades**

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas