Collection Supervisor

Pt Goto Gojek Tokopedia Tbk; Tangerang; On-site; IDR 150,000,000 - 210,000,000; Full time

Benefits offered by this job

Medical Insurance

Gym Room

Play Room

Flexible Working

Job summary

PT GOTO GOJEK TOKOPEDIA TBK is seeking a dedicated leader to head the Collection team for GoCar Fleet operations in Jabodetabek. You will oversee processes that recover receivables while maintaining fair treatment of driver-partners and work closely with operations, finance, and process control to leverage data for day-to-day collection improvements.

We are a key player in GoTo's digital ecosystem, driving growth across mobility, delivery, payments and more.

Qualifications

• Leadership experience in collections preferred.

Responsibilities

• Lead the Collection team at RAB, a car rental serving GoCar drivers across Jabodetabek.
• Collaborate with ops, finance and process control to recover what’s owed while treating drivers fairly.

Job description

GoCar Fleet provides economic opportunity for Indonesians without their own vehicles to earn a good living as GoCar driver-partners. We offer affordable rental and massive selection of electric vehicles. GoCar Fleet is at a rapid growth pace, acquiring a significant number of revenue-generating vehicle assets every quarter.

You’ll lead the Collection team at RAB, a car rental serving GoCar drivers across Jabodetabek. The team keeps the business healthy by recovering what’s owed while treating drivers fairly — many of them are long‑term partners we want to keep. We work closely with ops, finance, and process control, rely on real data to decide where to focus, and keep improving how collection runs day to day. Our mission is a collection operation that is firm, fair, and fully traceable, and we’d love you to build it with us.

About GoTo Group

GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.

The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.

About Gojek

Gojek is Southeast Asia’s leading on‑demand platform and pioneer of the multi‑service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels onour respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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Established in 2010 as a motorcycle ride‑hailing phone service in Indonesia, GOJEK has since evolved to provide on‑demand transport and lifestyle services that move the city.

GOJEK first established its international footprint in 2018 when the Indonesian first ‘Unicorn’ company entered Vietnam, followed with Singapore, Thailand and The Philippines. Driven by the spirit of spreading positive social impacts through technology, GOJEK’s expansion aims to improve the quality of life of our customers by ensuring efficiency in each market and to be the solution of every day’s frustration.

As a true local startup, GOJEK’s mobile application is now the number one online service booking app in Indonesia, with more than 125 million downloads as of December 2018, 21 line of services spread out in over 170+ cities across Southeast Asia, with more to follow in the coming years.

Established in 2010 as a motorcycle ride‑hailing phone service in Indonesia, GOJEK has since evolved to provide on‑demand transport and lifestyle services that move the city.

GOJEK first established its international footprint in 2018 when the Indonesian first ‘Unicorn’ company entered Vietnam, followed with Singapore, Thailand and The Philippines. Driven by the spirit of spreading positive social impacts through technology, GOJEK’s expansion aims to improve the quality of life of our customers by ensuring efficiency in each market and to be the solution of every day’s frustration.

As a true local startup, GOJEK’s mobile application is now the number one online service booking app in Indonesia, with more than 125 million downloads as of December 2018, 21 line of services spread out in over 170+ cities across Southeast Asia, with more to follow in the coming years.

Perks and benefits Medical Insurance, Gym Room, Play Room, Flexible Working H