CMS - Senior - SailPoint IDN

EY; Indonesia; On-site; IDR 25.000.000 - 40.000.000; Full time

Job summary

EY is seeking a Technology Lead for IdentityNow to oversee the support team handling critical SaaS solutions. This role requires strong technical skills in Identity Management, along with leadership capabilities and a proven track record in managing projects and developing talent. Candidates should be skilled in various technologies and possess a solid background in managing complex integrations.

Qualifications

• 5-10 years of relevant work experience required.
• Experience in IdentityNow SaaS solution L2/L3 support.
• Technical experience with Java, LDAP, RDBMS, and Linux.

Responsibilities

• Lead support team for IdentityNow SaaS solution.
• Manage project schedule and change controls.
• Recruit and mentor high performing engineers.

Skills

IdentityNow managed support experience

Java

Scripting knowledge (PowerShell, Perl)

Soft skills (verbal & written communication)

Exposure to global security standards (PCI, SOX, HIPAA)

Education

Bachelor or college degree in related field

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role: Technology Lead - IdentityNow

Job Summary

The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation.

Key Responsibilities

• Should have experience on IdentityNow SaaS solution L2/L3 support
• Will be responsible for applications onboarding
• Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls.
• Partner with Product Management to ensure your team has clear tactical and strategic backlogs
• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
• Recruit, coach, develop, and motivate high performing engineers
• Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions
• Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them
• Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers
• An exceptional mentor and leader with a passion for continuous improvement
• Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM)
• Experience in technologies, such as Java, Ldap, RDBMS and Linux.
• Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache)
• Experience in development configuration of standard custom IAM integrations using java or other major scripting languages.
• Experience in hands on development, estimations, sizing and custom IAM integrations.
• Advanced documentation and presentation skills and well-versed with SDLC process.
• Exposure to process frameworks and methodologies.
• Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
• Automating of manual tasks performed by administration team.
• Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion.
• Troubleshoot IdentityNow Issues

Qualifications

Education

• Bachelor or college degree in related field or equivalent work experience

Work Experience

• 5-10 years’ experience

Skills Expertise:

• IdentityNow managed support experience and application onboarding
• Knowledge on Java, Scripting knowledge like PowerShell, Perl etc.
• Good soft skills i.e., verbal & written communication, technical document writing etc.
• Exposure to global security standards e.g., PCI, SOX, HIPAA etc.
• Prior experience working in remote teams on global scale.

Certification:

• SailPoint Certified IdentityNow Engineer (Good to have)

Work Requirements:

• Willingness to be on call support
• Willingness to work in 24*7 rotational shifts as required

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in Assurance, Tax, Transaction Advisory Services and Advisory. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY is a global leader in Assurance, Tax, Transaction Advisory Services and Advisory. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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