Club Med Business Coordinator (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Semarang; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Join a forward-thinking company as a G.O Meetings and Events Coordinator, where you will create unforgettable experiences for guests. In this dynamic role, you will manage customer relations, oversee arrivals and departures, and ensure the smooth operation of meetings and events. With a focus on quality service and attention to detail, you'll be the key contact between various departments, ensuring that every guest feels welcomed and valued. This is an exciting opportunity to work in a vibrant environment, where your creativity and organizational skills will shine, making each event memorable. Don't miss out on the chance to be part of an incredible team!

Qualifications

• Creative and attentive with strong organizational skills.
• Ability to personalize guest experiences and manage tasks effectively.

Responsibilities

• Welcome customers and personalize their experience at the resort.
• Manage check-in/check-out processes and maintain customer information.
• Ensure smooth operation of Meetings and Events service.

Skills

Creativity

Attention to detail

Organizational skills

Interpersonal skills

Customer service

Job description

You are

• Creative and have the techniques required for creating memorable experiences for our guests.
• Attentive, you offer each guest personalised and tailor-made service.
• Well-organised, you manage and prioritise your tasks with an eye for detail.
• Smiling and friendly, you ensure our customers feel welcome.

You will

• Welcome customers and ensure their follow-up in the resort by personalizing customer relations.
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations.
• Be the privileged contact between the various services of the Resort, the Meetings and Events sales offices, and client companies.
• Manage the Meetings and Events service and guarantee the smooth running of group stays.
• Ensure that the service meets Club Med quality standards.
• Manage the economic and qualitative results of the Meetings and Events area in the Resort.
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets.

In becoming a G.O Meetings and Events Coordinator, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.