Club Med Business Coordinator (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Medan; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a G.O Meetings and Events Coordinator who thrives in creating memorable experiences for guests. In this dynamic role, you will manage customer relations, oversee arrivals and departures, and ensure the smooth operation of meetings and events. Your organizational skills and attention to detail will be key in maintaining high-quality service standards. Join a vibrant team where your creativity can shine, and enjoy the unique benefits of working in a resort environment. If you are passionate about hospitality and making a difference in guests' experiences, this opportunity is perfect for you.

Qualifications

• Creative with techniques for creating memorable guest experiences.
• Attentive and personalized service for guests.

Responsibilities

• Welcome customers and personalize their experience at the resort.
• Manage arrivals and departures, ensuring smooth operations.

Skills

Creativity

Attention to detail

Organizational skills

Interpersonal skills

Job description

You are:

• Creative and have the techniques required for creating memorable experiences for our guests.
• Attentive, you offer each guest personalised and tailor-made service.
• Well-organised, you manage and prioritise your tasks with an eye for detail.
• Smiling and friendly, you ensure our customers feel welcome.

You will:

• Welcome customers and ensure their follow-up in the resort by personalizing customer relations.
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations.
• Be the privileged contact between the various services of the Resort, the Meetings and Events sales offices and client companies.
• Manage the Meetings and Events service and guarantee the smooth running of group stays.
• Ensure that the service meets Club Med quality standards.
• Manage the economic and qualitative results of the Meetings and Events area in the Resort.
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets.

In becoming a G.O Meetings and Events Coordinator, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.