Clinic Supervisor - Sozo Dental | Balikpapan

SEVEN Retail Group; Balikpapan; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Sozo Dental Balikpapan, part of SEVEN Retail Group, seeks a Clinic Supervisor to oversee daily operations, equipment, inventory, and patient scheduling while upholding health regulations. You will lead the clinic team and foster a service-oriented culture.

The role requires 1–2 years in healthcare or service industries, strong Excel skills, and proven leadership. You will drive KPIs and coordinate with the broader SEVEN network to deliver quality dental services.

Qualifications

• 1–2 years of experience in service industry, healthcare preferred.
• Proficient in Excel/Google Sheets for reporting and scheduling.
• Strong leadership, communication, and problem-solving skills.
• Operational knowledge of clinic operations and licensing requirements.

Responsibilities

• Oversee daily clinic operations, equipment, and inventory management.
• Lead the clinic team, schedule shifts, and ensure service excellence.
• Drive KPIs in sales, revenue, and operational reporting.

Skills

Excel/Sheets

Leadership

Public speaking

Team coordination

Job description

Clinic Supervisor - Sozo Dental | Balikpapan

Clinic Operations & Compliance : Ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold compliance with health and licensing regulations.

Team Leadership & Service Excellence : Lead and schedule the clinic team, monitor performance, resolve customer concerns, and foster a disciplined, service-oriented culture.

Performance Management & Reporting : Drive clinic target achievement through strategic planning and accurate reporting on sales, revenue, and operational KPIs.

Requirements :

Experience & Skills: 1–2 years in service industry (healthcare preferred), proficient in Excel/Google Sheets, strong analytical and problem-solving skills.

Leadership & Communication: Strong leadership and public speaking abilities, excellent communication, and team coordination.

Work Ethic & Mindset: Target-driven, fast learner, detail-oriented, able to work under pressure with high initiative.

Operational Knowledge: Understanding of clinic operations, administration, licensing, and a strong commitment to customer satisfaction.

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.