Clinic Manager

Aspen Medical; Makassar; On-site; IDR 600.000.000 - 900.000.000; Full time

Job summary

Aspen Medical seeks a Clinic Manager for its project in Makassar. The successful candidate will lead operational workflows, ensure compliance, and oversee various departments, including managing staff and improving service delivery. This role demands strong leadership, project management skills, and experience in healthcare management to meet significant revenue targets.

Qualifications

• Proven experience in management or operations, preferably in healthcare.
• Experience overseeing multiple departments or complex projects.
• Ability to adapt to dynamic environments and resolve issues efficiently.

Responsibilities

• Oversee daily clinic operations.
• Ensure compliance with healthcare standards.
• Monitor and optimize budgets and P&L.

Skills

Leadership

Project Management

Communication

Interpersonal Abilities

Organizational Skills

Problem-Solving Skills

Education

Medical or Hospital Management degree

Job description

Position Overview

• The Clinic Manager will act as the primary liaison between senior management and clinic units, ensuring smooth operational workflows, compliance, and project execution. The role involves leading and coordinating all licensing, construction, medical, and non-medical departments.
• This position will be placed in one of our projects in Makassar, with a target revenue of IDR 2-3 billion per month, managing approximately 40 staff, including senior doctors and specialists, and actively involved in recruiting new specialists.

Key Outcomes

1. Licensing & Compliance by ensuring the clinic complies with all local, regional, and national regulations.
2. Construction and Facility Management by coordinating construction or renovation projects, ensuring timely completion within budget.
3. Department Oversight by supervising both medical and non-medical departments to ensure seamless operations.
4. Task Coordination by acting as the communication bridge between senior management and clinic teams.
5. Leadership and Team Management by fostering a collaborative and efficient work environment among departments.
6. Operational Efficiency by developing and implementing operational workflows to improve service delivery.
7. Achieve target KPIs set by management.
8. Stakeholder Engagement by maintaining positive relationships with external vendors, contractors, and partners.

Primary Duties and Responsibilities

1. Oversee daily clinic operations.
2. Monitor and optimize P&L, budgets, while ensuring cost-effective solutions for the clinic.
3. Oversee the application, renewal, and monitoring of required licenses and certifications.
4. Work closely with regulatory authorities to maintain compliance with healthcare standards.
5. Oversee clinic infrastructure, maintenance, and facility upgrades.
6. Ensure the clinic environment adheres to safety and operational standards.
7. Collaborate with department heads to solve challenges, optimize resources, and implement policies.
8. Ensure alignment between departments and overall clinic goals.
9. Translate strategic directives into actionable plans for department heads.
10. Monitor and report progress on projects and initiatives to senior management.
11. Provide guidance, training, and support to staff as needed.
12. Conduct regular meetings with the team to align on goals and address challenges.
13. Oversee procurement of equipment, supplies, and other resources.
14. Maintain positive relationships with external vendors, contractors, and partners.
15. Represent the clinic in meetings, negotiations, and external engagements.

Selection Criteria

1. Education: Medical, Hospital Management, or related field.
2. Proven experience in management, operations, or a similar leadership role (preferably in healthcare or related industries).
3. Experience overseeing multiple departments or complex projects.
4. Strong organizational and project management skills.
5. Excellent communication and interpersonal abilities.
6. Ability to adapt to dynamic environments and resolve issues efficiently.
7. Knowledge of regulatory and compliance standards in the healthcare sector is a plus.
8. Strategic thinking and problem-solving skills.
9. Leadership with a focus on collaboration and team development.
10. Attention to detail and a commitment to quality.
11. Proactive approach to challenges and changes.