Client Success Representative APAC (Remote, Contract)

INFUSE; Palembang; Remote; USD 10.000 - 15.000; Full time

Job summary

Join a leading company as a Client Success Specialist, where you will deliver exceptional client experiences and foster strong relationships. This dynamic role offers professional growth across various industries, emphasizing employee satisfaction and community support. If you're passionate about making a difference, apply today!

Qualifications

• Proven experience managing client relationships, preferably in hospitality or sales.
• Strong communication and interpersonal skills.
• Ability to manage priorities in a fast-paced environment.

Responsibilities

• Build and maintain strong client relationships.
• Ensure timely delivery of solutions aligned with client needs.
• Assist with challenging client requests or issue escalations.

Skills

Communication

Interpersonal Skills

Problem-Solving

Attention to Detail

Job description

OUR HIRING PROCESS:

1. We will review your application against our job requirements. We do not employ machine learning technologies during this phase, as we believe every human deserves attention from another human. We trust our seasoned recruiting professionals to evaluate each application fairly and thoroughly.
2. We may invite you to submit a video interview for review by the hiring manager. This may be followed by a test or short project to assess your fit for the team.
3. You will then be invited to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc., and we do not hire anyone without meeting face-to-face or via Zoom. You will be invited to a live meeting or Zoom session to meet our INFUSE team.
4. If you remain interested and we find you suitable, we will discuss an offer. We ensure you have the opportunity to speak with us live before any offer is made, as we value transparency and connection. We consider our team members as family and want you to feel welcomed and comfortable.

INFUSE is committed to complying with applicable data privacy and security laws. For more information, please see our Privacy Policy.

Join Our Team as a Client Success Specialist

Are you driven to deliver exceptional client experiences and thrive in a dynamic environment? INFUSE is seeking a passionate Client Success Specialist to contribute to our clients' satisfaction and our company's success. This role offers professional growth and the chance to work across various industries, making each day unique. We prioritize employee satisfaction and foster a workplace where everyone feels valued and connected. Join us and become part of a supportive community that celebrates success and encourages continuous improvement. Our employees love their jobs because of the meaningful connections they make and the positive impact they have on our clients.

Key Responsibilities

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of solutions aligned with client needs
• Communicate progress of initiatives to stakeholders clearly
• Identify and grow opportunities within the territory, collaborating with sales teams
• Assist with challenging client requests or issue escalations
• Support administrative and operational tasks such as data entry, updating systems, and managing schedules

Requirements

• Proven experience managing client relationships, preferably in fields like hospitality, client success, or sales
• Strong communication and interpersonal skills
• Attention to detail and ability to manage priorities in a fast-paced environment
• Empathy and understanding of client needs
• Proactive problem-solving skills

If you're passionate about building relationships and delivering excellent client experiences, we want to hear from you. Apply now and start a rewarding career at INFUSE, where your contributions are valued. Join a team that genuinely enjoys making a difference. Submit your application today!