Client Delivery Manager

NTT DATA, Inc.; Melawai; On-site; IDR 300,000,000 - 600,000,000; Full time

Benefits offered by this job

Annual events

Safe workplace

Free parking

Job summary

NTT DATA is seeking a Client Delivery Manager to oversee the end-to-end delivery of managed services contracts, ensuring client satisfaction and service quality. You will manage client relationships, coordinate project timelines, and resolve complex service delivery issues.

Ideal candidates have significant experience in managed services and strong project management skills, with a proven ability to shape outcomes and drive performance in a global IT services environment.

Qualifications

• Significant experience in managed services.
• Strong project management skills.

Responsibilities

• Oversee end-to-end delivery of managed services contracts.
• Manage client relationships and expectations.
• Coordinate project timelines and resources.
• Resolve complex service delivery issues.

Skills

Managed services experience

Project management

Job description

• Run end-to-end managed services: own clients, timelines and complex issue resolution.
• At NTT DATA, deliver managed services to ensure client satisfaction and service quality.
• Lead key contracts, shape client outcomes and service quality!

We are looking for a Client Delivery Manager to oversee the end-to-end delivery of managed services contracts, ensuring client satisfaction and service quality. You will manage client relationships, coordinate project timelines, and resolve complex service delivery issues. Ideal candidates have significant experience in managed services and strong project management skills.

Annual Events

Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...