Claim Investigator

Sun Life; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the insurance field is seeking an experienced investigator, specializing in claims analysis. This role involves conducting thorough investigations, both on-site and remotely, collaborating with various departments, and presenting analytical results to management. Candidates should possess strong communication skills and a medical background is valuable.

Qualifications

• Experience in Investigation field for at least 3 years in Insurance.
• Willing to conduct investigations in remote areas.
• Experience as a claims analyst is preferred.

Responsibilities

• Conduct on desk and on site investigation.
• Analyze and present investigation data results.
• Regularly follow up on pending cases to comply with TAT.

Skills

Communication

Analytical thinking

Problem solving

Data reporting

Education

Medical background

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description (heading) / Description Du Poste (titre)

• Conduct comprehensive investigation, present validity of data investigation result and reporting to management
  
  

Preferred Skills (heading) / Compétences Particulières (titre)

• As an investigator, it is necessary good communication skills, analytical thinking, problem solving and continue to improve
  
  

Qualifications (heading) / Compétences (titre)

• Experience in Investigation field for at least 3 years in Insurance company ( Minor and Major Claim )
• Willing to conduct investigations in remote areas
• Having experience as a claims analyst is preferred
• Have expertise in data reporting
• Medical background has added value
  
  

Responsibilities (heading) / Responsabilités (titre)

• Conduct on desk and on site investigation
• Analytical and present investigation data result
• Minimal Pending Case andrRegularly follow up to comply with TAT investigation
• Collaboration with related department such as legal, compliance etc.
• Accompany litigation case
  
  

Job Category:

Claims - Life & Disability

Posting End Date:

30/08/2025