City Operations Lead - SPX Express (Kab. Merauke, Papua)

PT Nusantara Ekspres Kilat; Papua Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A prominent logistics company in Papua is seeking a City Operations Lead to manage all aspects of city operations. Responsibilities include overseeing first, middle, and last mile operations, ensuring compliance with SOPs, and achieving KPI targets. The ideal candidate has at least 5 years of experience in logistics operations, excellent problem-solving skills, and a hands-on leadership style.

Qualifications

• At least 5 years of experience in a Logistics Express or Logistics Company.
• Skilled in managing logistics operations across provinces.
• Hands-on leadership style with the ability to demonstrate solutions.

Responsibilities

• Lead and manage overall city operations including all transport segments.
• Ensure compliance with company SOP and administrative guidelines.
• Supervise expenses and achieve KPI targets in line with company objectives.

Skills

Logistics Express Management

Problem-solving

Analytical skills

Communication skills

Leadership

Education

Bachelor's degree

Tools

Transport Management Systems (TMS)

Job description

Overview

City Operations Lead - SPX Express (Kab. Merauke, Papua). Responsible for HSE implementation and ensuring people’s safety within assigned City(s).

Leading and managing day-to-day overall operations including First Mile, Sorting Center, Middle Mile & Last Mile within the assigned province(s).

Responsible for CPP within the assigned city(s).

To ensure the operation team follows Company SOP & WI.

Responsible for achieving KPI targets that align with company goals and objectives.

Be accountable and supervise any expenses incurred.

Responsible for coaching & developing team members based on company standard Learning and development guidelines.

Responsibilities

• Leading and managing day-to-day overall operations including First Mile, Sorting Center, Middle Mile & Last Mile within the assigned province(s).
• Responsible for CPP within the assigned city(s).
• To ensure the operation team follows Company SOP & WI.
• Responsible for achieving KPI targets that align with company goals and objectives.
• Be accountable and supervise any expenses incurred.
• Responsible for coaching & developing team members based on company standard Learning and development guidelines.

Qualifications

• At least 5 years of experience in a Logistics Express Company / Logistics Company, and managing some provinces/regions.
• At least a Bachelor's degree from any major.
• Skilled in Express / Courier Transport Operation Management (First Mile, Middle Mile, Sorting Center & Last Mile), Project, People, and Community Management.
• Excellent in problem-solving and analytical skills (Kaizen & Lean skills are preferred).
• Good communication skills (written and verbal).
• Lead by example (hands-on) leadership style who can show operation solutions on the floor.
• Understand and have experience in operating Transport / Freight Management Systems (TMS / FMS).