Chief Steward

Four Seasons Hotels; Daerah Khusus Ibukota Jakarta; On-site; USD 40.000 - 55.000; Full time

Job summary

A leading hotel in Jakarta seeks a Chief Steward to oversee the Stewarding Department. This pivotal role involves managing operations, ensuring sanitation standards, and leading team members to deliver personalized service in a prestigious environment. The ideal candidate possesses strong leadership skills and prior supervisory experience.

Benefits

Competitive wages and benefits

Complimentary and discounted hotel stays

Ongoing training and professional development opportunities

Mental health initiatives

Qualifications

• Requires previous experience as Chief Steward or equivalent supervisory experience.
• Ability to read, write, and speak English is necessary.
• Flexible schedule for varying shifts, including weekends and holidays.

Responsibilities

• Oversee and maintain sanitation standards in all kitchens and support areas.
• Control labor and operational expenses through budgeting and scheduling.
• Coordinate closely with other department heads for service efficiency.

Skills

Interpersonal skills

Operational efficiency

Team leadership

Education

Experience in Food & Beverage

Tools

Dish machine operation

Culinary production equipment

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role:

The Chief Steward leads, organizes, and oversees the Stewarding Department, ensuring efficient operations and high standards.

What you will do:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures.
• Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• The ability to work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Director of Banquet, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of China, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set-up and service.
• Assist with cleaning of kitchen and Stewarding Department areas.
• Provide physical maintenance of operating equipment.

What you bring:

• Excellent personal presentation and interpersonal skills.
• Previous experience as Chief Steward or equivalent Food & Beverage supervisory experience is required.
• Prior knowledge of dish machine, kitchen, and floor cleaning equipment is expected.
• Requires working knowledge of department and standard operating procedures.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires the ability to operate and utilize culinary production equipment and tools.
• Ability to read, write, and speak English.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays.

What we are offering you:

• Competitive wages and benefits
• An opportunity to be a part of a cohesive team in an inclusive work environment
• Complimentary and discounted hotel staysaround the world
• Wellbeing and mental health initiatives and focused company
• Embracement and promotion of diversity in our workplace
• Ongoing training and professional development opportunities

Visa Requirements

• For Indonesian nationality only

The management level for this position is:

Operations - Department Head

The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Hotel & Accommodation Services 101-1,000 employees

Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 90+ in 38 countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 50 years, our people have built an unrivalled depth of reliability, trust and connection with our guests - a connection we will steadfastly uphold, now and always.

Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 90+ in 38 countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 50 years, our people have built an unrivalled depth of reliability, trust and connection with our guests - a connection we will steadfastly uphold, now and always.

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