Channel Account Manager - ICT Hardware & Solutions

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading recruitment agency is searching for a Partner Account Manager in Jakarta. The candidate will be responsible for partner development, relationship management, and crafting strategic business plans. Requires 5+ years in ICT channel business, familiarity with major local partners, and a competitive salary with benefits is offered.

Benefits

Competitive salary and benefits package

Opportunity to work in a dynamic environment

Qualifications

• Strong background in partner development and performance management.
• Deep familiarity with Indonesia's major partners and enterprise customers.
• At least 5 years of experience in channel business roles within ICT companies.

Responsibilities

• Build and maintain strong relationships with channel partners.
• Develop and recruit new partners to expand the enterprise channel ecosystem.
• Analyze capability gaps and coordinate improvement programs.

Skills

Partner development

Performance management

Marketing

Training

Satisfaction management

Job description

• Be instrumental in the company's partner ecosystem growth
• Play a key role in developing, enabling, and growing strategic partnerships that

About Our Client

Our client is a world-renowned technology enterprise specializing in innovative ICT infrastructure, enterprise networking, cloud solutions, and digital transformation services. With a strong focus on empowering organizations and industries through advanced technology, they are recognized for market leadership, innovation, and a commitment to customer success.

Job Description

Responsibilities:

• Gain deep insight into partner business needs and create tailored solutions to drive growth and address challenges.
• Act as Partner Account Manager, responsible for building and maintaining strong relationships with channel partners.
• Develop and recruit new partners to expand and strengthen the enterprise channel ecosystem.
• Craft long-term business plans and annual joint business strategies to align partner and company objectives.
• Manage partner performance, including sales targets and strategic initiatives, leveraging resources to support success.
• Analyze capability gaps and coordinate improvement programs to enhance partner skills and readiness.
• Oversee partner satisfaction by resolving conflicts, managing complaints, and implementing improvement plans.
• Handle other partner-related initiatives as directed by leadership.

The Successful Applicant

Qualifications:

• Strong background in partner development, performance management, marketing, training, and satisfaction management
• Deep familiarity with Indonesia's major partners and enterprise customers
• At least 5 years of experience in channel business roles within ICT companies (channel sales required)
• Preferred experience with Cisco, Juniper, Aruba (HPE networks), or comparable vendors
• Experience working at a distributor or top system integrator is an advantage.

What's on Offer

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.