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Center Manager - Cikarang

Wall Street English

Daerah Khusus Ibukota Jakarta

On-site

USD 25.000 - 40.000

Full time

20 days ago

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Job summary

A leading global education institute, Wall Street English, is seeking a Center Manager in Jakarta. This role involves overseeing center operations, driving sales, and ensuring excellent customer experiences. Candidates should have a strong background in sales and team management, with a focus on fostering a collaborative environment.

Benefits

Competitive salary
Career progression
Full training
Modern working environment

Qualifications

  • Minimum 5 years in sales, with at least 2 years in team management.
  • Strong leadership and people management skills.
  • Fluency in English, both spoken and written.

Responsibilities

  • Manage the Center’s daily operations.
  • Drive sales growth and deliver exceptional customer experiences.
  • Support and manage the Sales team to enhance performance.

Skills

Leadership
People Management
Interpersonal Communication
Analytical Skills

Education

Bachelor's or Master's degree in Business or related field

Job description

Do you believe that English can transform lives? Are you looking to leverage your skills for great achievements at one of the largest education institutes worldwide?

Gentem Indonesia Lifelong Learning (GILL) Group is dedicated to fostering lifelong learning to enhance the competitiveness of Indonesians in a rapidly changing world. The group’s approach focuses on developing four essential soft skills (Communication, Critical Thinking, Collaboration, Creativity) and mindset attributes (Curiosity, Initiative, Persistence, Adaptability), relevant across various professions. Established in 2016 with the acquisition of Wall Street English Indonesia, GILL now serves over 5,000 active learners across 11 locations. Its brands include Wall Street English, CURIOOkids (launched in partnership with Curioo Ltd), and INDIES. GILL also offers IELTS and business English courses to both retail and corporate clients, including multinational companies and major local conglomerates.

Why work with us?

At Gentem Group, we provide a unique learning experience that helps people unlock personal and professional opportunities through English language mastery. We pride ourselves on creating a fun, dynamic, and supportive environment where our team exceeds expectations every day. By combining top-tier expertise with passion, we help our members achieve their goals and drive meaningful change.

Get to know the role

As a Center Manager, you’ll take charge of the center’s operations, staff, and resources, driving sales growth and delivering exceptional customer experiences. You’ll collaborate closely with both the General Manager of CURIOOKids & Head of Sales of WSE Indonesia and other teams to meet and exceed sales targets while ensuring seamless daily operations.

The Day-to-Day Activities

  • Manage the Center’s daily operations, ensuring smooth delivery to members.
  • Implement Wall Street English’s methodologies, SOPs, and best practices consistently across the center.
  • Maintain a warm, welcoming, tidy, and clean Center environment.
  • Ensure student satisfaction and learning outcomes surpass expectations.
  • Provide accurate and timely reports to the manager
  • Support and manage the Sales team to enhance performance in achieving targets (e.g sales coaching & training & refresher training)
  • Increase learner numbers and grow CuriooKids Indonesia’s market share.
  • Focus on exceeding sales targets for the integrated center by driving and leading internal and external center activities
  • Work with Talent Management to implement strategies that support staff development and retention.
  • Identify improvement areas and drive the necessary changes.
  • Motivate and coach staff to provide excellent service and results.
  • Support brand awareness and improve social media presence.

The Must-Haves

  • Bachelor’s or Master’s degree in Business or a related field.
  • Minimum of 5 years in sales, with at least 2 years in team management (B2C product experience preferred).
  • Strong leadership and people management skills.
  • Cultural sensitivity and excellent interpersonal communication.
  • Strong analytical and data-driven decision-making skills.
  • Up-to-date knowledge of industry trends and best practices.
  • Detail-oriented with a “can-do” attitude.
  • Fluency in English, both spoken and written.
  • Flexible and has willingness to work at Central Cikarang

What We Offer

  • A great opportunity to explore and develop your potential with full training.
  • Competitive salary and career progression within an established company operating 100% in English.
  • A modern and comfortable working environment.

So, what are you waiting for?

Click the apply button now and join us in making Indonesia more competitive through English!

Wall Street English is a global leader in English education with 48+ years of experience, helping 3M+ students worldwide. In Indonesia, it operates under Gentem Group, a leader in lifelong learning. With 8 centers in Jakarta, Tangerang, Bekasi, Cibubur, and Bandung, we’ve empowered 50K+ Indonesians since 2007.

Gentem Group enhances local education through premium partnerships, driving competitiveness. Join us as we expand to meet Indonesia’s growing demand for English!

Wall Street English is a global leader in English education with 48+ years of experience, helping 3M+ students worldwide. In Indonesia, it operates under Gentem Group, a leader in lifelong learning. With 8 centers in Jakarta, Tangerang, Bekasi, Cibubur, and Bandung, we’ve empowered 50K+ Indonesians since 2007.

Gentem Group enhances local education through premium partnerships, driving competitiveness. Join us as we expand to meet Indonesia’s growing demand for English!

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