Cabin Leader - Ranca Upas, West Java

Bobobox; Kota Bandung; On-site; IDR 30,000,000 - 50,000,000; Full time

Job summary

An established industry player is seeking a dedicated Cabin Leader to oversee front line and housekeeping operations. This role involves supervising the team to ensure a warm welcome for guests, maintaining cleanliness across all areas, and providing exceptional service. The ideal candidate will have a strong background in hospitality supervision, excellent communication skills, and a commitment to creating a positive guest experience. Join a dynamic team where your leadership will contribute to the smooth operation of the branch and enhance the overall guest satisfaction.

Qualifications

• Minimum 1 year experience in hospitality supervision.
• Undergraduate degree in tourism or hospitality required.

Responsibilities

• Supervise front line and housekeeping operations.
• Ensure cleanliness and tidiness of all branch areas.

Skills

Supervisory Skills

Communication Skills

Customer Service

Hospitality Management

Education

Undergraduate degree in Tourism/Hospitality

Job description

What you will do:

As a ‘Cabin Leader’, you will ensure the smoothness of front line/host and housekeeping/cleaner, and food & beverage operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, cabin, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

You will fit in this job if you:

• Candidate must possess at least an undergraduate (S1) at tourism/hospitality or equivalent
• Having experience at supervisory level background specialized in front office and/or housekeeping or equivalent.
• At least 1 (one) year of working experience as supervisor in hospitality industry
• Actively able to communicate in English both verbal and written
• Able and willing to work on appointed areas selected by management.
• Able and willing to work overtime and outside operational time.
• Has neat appearance and well groomed