Butler Manager - Andaz Bali

ANdAZ; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury resort in Bali is seeking a Butler Manager to create memorable experiences for guests and maximize satisfaction. The ideal candidate has at least 2 years of managerial experience in guest services, strong leadership skills, and excellent operational knowledge. Join a dynamic team committed to providing exceptional service in a lush and homey ambiance.

Qualifications

• Minimum 2 years experience in a managerial role within butler or guest services at a luxury resort.
• Proven leadership skills to inspire, coach, and develop a high-performing team.
• Strong operational knowledge across Front Office, Housekeeping, and F&B.

Responsibilities

• Create distinctive experiences for discerning guests.
• Maximize guest satisfaction by collaborating with various departments.

Skills

Leadership skills

Operational knowledge

Communication skills in English

Organizational skills

Job description

Organization- Andaz Bali

Summary

Andaz Bali, modeled after a modern Balinese village, invites guests to discover the fascinating old and new. The beachfront resort is carefully built around an existing mature landscape, lending it a homey and lush ambiance, much like Sanur itself.

We would like to invite you, to join us as Andaz Bali associates, In our journey to provide our guests with immersive Sanur village experiences. Our values – Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing – are our guiding principles and shaped our culture.

As Butler Manager, you will be responsible for your team to create distinctive experiences for our discerning guests and maximise guest satisfaction, working closely with Front Office, Housekeeping, Food and Beverage and other operational departments.

Qualifications

This position is only for Indonesian.

• Minimum 2 years experience in managerial role within butler or guest services at luxury resort.
• Proven leadership skills with the ability to inspire, coach, and develop a high-performing team.
• Strong operational knowledge across Front Office, Housekeeping, and F&B, with a focus on delivering distinctive guest experiences.
• Excellent communication skills in English; proficiency in additional languages is a strong advantage.
• Highly organized, detail-oriented, and adept at managing schedules, budgets, and guest preference records.