Butler

Signature Consulting (Singapore); Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hospitality company in Bali is seeking a dedicated Butler to provide personalized service and ensure guest satisfaction. The ideal candidate has previous experience in luxury settings and excellent communication skills. Responsibilities include coordinating services, overseeing villa maintenance, and promoting in-house experiences. Candidates must be proficient in English, with additional languages being a plus.

Qualifications

• Previous experience as a Butler in a luxury hotel, resort, or private villa setting.
• Strong attention to detail and the ability to prioritize under pressure.
• Proficient in spoken and written English; Mandarin or Spanish are a plus.

Responsibilities

• Provide personalized service to guests, ensuring their satisfaction.
• Coordinate with Housekeeping and Engineering for villa preparedness.
• Communicate guest preferences and requests to internal teams.
• Oversee villa maintenance with minimal disturbance to guests.
• Promote in-house experiences and amenities to enhance guest journeys.

Skills

Interpersonal skills

Communication skills

Attention to detail

Proactive attitude

Adaptability

Job description

We are seeking a dedicated and service-oriented Butler to join our luxury hospitality team. In this role, you will deliver a heartfelt service that transforms each guest stay into a memorable experience.

Responsibilities

• Provide personalized and anticipatory service to guests throughout their stay, fostering genuine connections and ensuring the highest level of satisfaction.
• Coordinate closely with Housekeeping and Engineering to ensure villas are impeccably prepared, especially before guest arrivals.
• Communicate daily with internal teams regarding guest preferences, special occasions, and specific requests.
• Oversee villa presentation and maintenance, ensuring minimal disturbance to guests.
• Promote in-house experiences and amenities before recommending external options, enhancing the guest journey.
• Support other departments in guest-related matters, ensuring smooth and timely service delivery.
• Perform additional duties as assigned to uphold service excellence.

Qualifications

• Previous experience as a Butler in a luxury hotel, resort, or private villa setting.
• Excellent interpersonal and communication skills, with a natural flair for service.
• Strong attention to detail and the ability to prioritize under pressure.
• Self-motivated, proactive, and collaborative in a team environment.
• Adaptable to evolving guest needs and last-minute changes.
• Proficient in spoken and written English; other languages such as Mandarin or Spanish are a plus.

Chief Butler - Front Office - Jumeirah Bali (National Talent)

Double Six Luxury Hotel Seminyak - LokerHotelier.com