Business Systems Analyst

Sun Life; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading insurance company in Jakarta Selatan is looking for an experienced Business Systems Analyst to improve systems, manage business requirements, and support implementation. The ideal candidate will have a degree in relevant fields and 2-4 years of IT experience. Strong analytical and communication skills are essential for this role, which offers an opportunity to work on critical business projects.

Qualifications

• University graduate with a degree in related field.
• 2-4 years of experience as a Business or System Analyst.
• Knowledge of SDLC processes and system documentation.

Responsibilities

• Identify areas for improvement in existing systems.
• Facilitate change management across business areas.
• Prepare test plans and execute acceptance testing.

Skills

Analytical skills

Communication skills

Interpersonal skills

SQL knowledge

Education

Degree in Information Systems, Business Analytics, Computer Science or Mathematics

Tools

MS Office

MS Project

Visio

Lotus Notes

Job description

Job Description

• The position is responsible for the identification, analysis and development of business requirements for systems development projects; defining and reviewing the design of the proposed system solution; and testing, implementation and documentation of the supported systems used in the assigned business unit; and support for the production problems following the agreed time table and procedure.

Responsibilities

• Identifies areas for improvement/enhancement on existing system on new ones being developed
• Determines, analyses, and transform business requirements to produce specifications at the system and programming levels
• Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.
• Communicates with the developers for clarification of business requirements and reporting of errors found in the systems being supported
• Identifies all possible test scenarios and prepares the test plan for the systems under development
• Executes the test plan and conducts the acceptance testing for the developed programs as required.
• Prepares and documents manual and system procedures in support of the business needs.
• Provides post-implementation and production support for supported systems including analysis of production problems rose by business users
• Conducts systems training for the business community as needed
• Prepares progress reports within agreed time frames.
• Prepares daily time charges reporting

Qualifications

• University graduate with a degree in Information Systems, Business Analytics, Computer Science or Mathematics
• 2-4 years experience in IT field as Business or System Analyst
• Knowledge in SDLC process – Initiating, Planning, Executing, Controlling and Closing
• Preferably knowledgeable of SQL programming tools
• Knowledge in the Life Insurance system and developing system documentations
• Must be familiar with Office Automation tools such as MS Office, MS Project, Visio and Lotus Notes
• Possesses strong analytical, conceptual skills, good verbal and written communication skills in English as well as good interpersonal skill

Job Category: Business Analysis - Systems

Posting End Date: 30/12/2025