Business Support Executive (Mandarin Speaker)

MOVA; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A dynamic company in Indonesia is seeking a Mandarin-speaking Business Support Executive to contribute across various functions like e-commerce, sales, and operations. The role is initially generalist, leading to a specialized position based on performance. Key responsibilities include supporting daily operations, overseeing partner communications, and ensuring documentation is organized. The ideal candidate will have strong organizational skills and proficiency in both Mandarin and English, along with a relevant degree. This position offers a unique opportunity to engage with multiple business areas.

Qualifications

• Proficiency in Mandarin (spoken & written) and English.
• Bachelor’s degree in Business, Communications, or a related field.
• Strong organizational and multitasking skills.
• Professional demeanor with excellent communication and interpersonal skills.
• Flexible and adaptable to support a wide range of tasks.
• Prior experience in cross-departmental coordination is a plus.
• Prior experience in e-commerce/digital platform is a plus.

Responsibilities

• Support daily operations across e-commerce, sales, marketing, and internal teams.
• Coordinate with cross-border teams to ensure smooth workflow.
• Assist in executing campaigns and projects.
• Communicate with Chinese-speaking partners and suppliers.
• Maintain and update trackers and internal reports.
• Manage schedules and coordinate meetings.

Skills

Mandarin proficiency

English proficiency

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Business, Communications, or related field

Job description

We’re looking for a Mandarin-speaking Business Support Executive who enjoys working across different functions — e-commerce, sales, operations, and partner management. This is a generalist role at the beginning, where you’ll explore multiple areas of the business. After a performance review, you’ll be assigned to a specialized position that best matches your strengths (e-commerce operations, sales/BD, partnership management, project coordination, etc.).

Key Responsibilities

• Cross-Functional Operations
  • Support daily operations across e-commerce, sales, marketing, and internal teams
  • Coordinate with cross-border teams (ID/CN/MY/etc.) to ensure smooth workflow
  • Assist in executing campaigns, projects, and business initiative
• Partner & Merchant Support
  • Communicate with Chinese-speaking partners, suppliers, and teams
  • Support onboarding, follow-ups, and relationship management
  • Help prepare simple proposals, materials, or documents for partners
• Data, Reporting & Documentation
  • Maintain and update trackers, spreadsheets, and internal reports
  • Assist in preparing presentations, summaries, and business reviews
  • Ensure documentation and SOPs are organized and updated
• Administrative & Communication Support
  • Manage schedules, coordinate meetings, and prepare meeting minutes
  • Translate documents or messages when needed (as part of operations, not a full translator role)
  • Act as a bridge between departments to ensure smooth information flow

Requirements

• Proficiency in Mandarin (spoken & written) and English.
• Bachelor’s degree in Business, Communications, or a related field.
• Strong organizational and multitasking skills.
• Professional demeanor with excellent communication and interpersonal skills.
• Flexible and adaptable to support a wide range of tasks.
• Prior experience in cross-departmental coordination or supporting C-level executives is a plus
• Prior experience in e-commerce/digital platform is a plus