Business Process Improvement Analyst

JALA; Daerah Istimewa Yogyakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company specializing in process improvement is seeking a candidate for a role focused on reassessing and developing systems within its ERP framework. The ideal applicant will have a degree in Industrial Engineering or Business Administration, with strong experience in ERP systems and process mapping. This role involves collaborating with teams, drafting necessary documentation, and reporting on project progress to enhance operational efficiency and effectiveness.

Qualifications

• Minimum of 2 years of experience in a similar role or relevant field.
• Certified at least ISO 9001: Quality Management System.
• Deep understanding of end-to-end business processes.

Responsibilities

• Re-assess existing processes and conduct gap analysis for improvement.
• Develop action and monitoring plans executed by Business Units.
• Monitor and evaluate the effects of implemented improvements.

Skills

ERP systems understanding

Process mapping

System integration

Workflow automation

Analytical skills

Problem-solving skills

Project management

Communication skills

Education

Bachelor's degree in Industrial Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Bachelor's degree in Computer Science

Tools

Microsoft Visio

Excel

Power BI

Tableau

Job description

Responsibilities

• Re-assess existing processes in business units under Jala Group entities.
• Create gap analysis and prioritize gaps that can have a domino effect or significant impact on the business.
• Conduct measurements and develop improvements to create more effective and efficient systems.
• Develop action and monitoring plans that can be executed by Business Units and the ERP Team.
• Coordinate with and involve the ERP Team in every improvement to ensure alignment with the existing system.
• Report to the Head of ESG on the progress and completion of action plans.
• Monitor and evaluate the effects of implemented improvements.
• Draft SOPs requested by the business units and ensure they remain aligned with the current systems or improvements.
• Ensure there are no overlapping procedures that could cause inefficiency or ineffectiveness.
• Report monthly to the Head of ESG on document drafting progress.

Requirements

• Bachelor's degree in Industrial Engineering, Business Administration, Information Systems, or Computer Science (graduates from any major are welcome).

Minimum of 2 years of experience in a similar role or relevant field.

• Strong understanding of ERP systems, especially Odoo.
• Proven experience in process mapping, system integration, or workflow automation.
• Ability to use Microsoft Visio.
• Basic skills in reading and interpreting financial statements.
• Certified at least ISO 9001: Quality Management System (ISO 45001; Health & Safety Management System certification is a plus).
• Deep understanding of end-to-end business processes: procurement, inventory, production, sales, finance.
• Proficiency in Pareto Chart analysis, Six Sigma, etc.
• Familiarity with data analysis tools (Excel, Power BI, Tableau).
• Strong analytical and problem-solving skills.
• Good project management, reporting, and communication skills.