Business Development & Operations Lead for Night Entertainment in Ubud Bali

Your Key Responsibilities

• Sales & Profit Management
• Oversee revenue, costs, and profitability. Monitor KPIs and provide regular reports to the head office.
• B2C & B2B Sales
• Handle direct-to-customer (B2C) ticket sales and manage partnerships with travel agents, schools, tour operators, and event agencies (B2B2C).
• Marketing Execution
• Coordinate with creative and digital teams to execute campaigns (ads, KOLs, social media). Promote seasonal events and reach both local and international audiences.
• Business Development
• Build strategic partnerships with tourism stakeholders, develop reseller networks, and explore collaboration opportunities with public and private sectors.
• Operations & Admin Oversight
• Supervise on-site activities including ticketing, scheduling, customer support, and staff coordination. Ensure smooth and engaging visitor experiences every night.
• Customer Experience
• Implement mechanisms to collect customer feedback and continuously improve service quality.

Who We Are Looking For

• Strong leadership and organizational skills
• Experience in tourism, hospitality, events, marketing, or business development is preferred (but not mandatory)
• Fluent in English and Bahasa Indonesia (Japanese proficiency is a plus)
• Familiarity with tools like spreadsheets, CRM, or ticketing systems
• Comfortable working both indoors and outdoors, and managing field visits or partner meetings
• Able to work in the night, weekend based on business needs since this is hospitality industry

Start Date

• Preferably by June 2025