Business Development Officer

PT Nusa Satu Inti Artha; Cipulir; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading fintech company in Jakarta is seeking a Business Expansion Officer to acquire new merchants and manage existing relationships to achieve business goals. The ideal candidate should have a Bachelor's degree and 2-3 years of experience in merchant acquisition or business development. Key responsibilities include generating business opportunities and ensuring partner onboarding.

Qualifications

• Minimum 2-3 years in merchant acquisition or business development.
• Ability to analyze merchant feedback and identify improvements.
• Willing to work from the office in Jakarta.

Responsibilities

• Generate and maintain business opportunities with merchants.
• Assist in partner onboarding and integration process.
• Retain and keep merchants active and productive.

Skills

Merchant acquisition processes

CRM software proficiency

Mandarin speaking

Problem-solving

Communication skills

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Job description

Overview

Business Expansion Officer (Hunter) has main responsibility to acquiring new merchants as well as maintaining relation with existing merchants in order to achieve business acquisition goals.

What Will You Do

• Generate, maintain and increase business opportunities with new and existing merchants-related to TPV & TPT achievement.
• Assist and ensure integration process for partners on-boarding.
• Responsible for retaining existing merchants; keep merchants active and productive.
• Responsible for good relationship with partners and banks.
• Gather merchant’s feedback.
• Understand the problems and challenges of merchants and identify ways the business could better address those needs.
• Handle administrative works related to merchant\'s data (e.g craft new sales proposals and contract renewals).

Minimum Qualifications

What We Are Looking For:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 2-3 years in merchant acquisition, relationship management, or business development, preferably in the payments or fintech industry.
• Willing to work from the office in Jakarta.

Technical Skill Requirements:

• Knowledge of merchant acquisition processes and payment solutions.
• Ability to analyze merchant feedback and identify business improvement areas.
• Proficiency in CRM software and data management.
• Mandarin speaker

Soft Skill Requirements:

• Excellent communication and relationship-building skills.
• Strong problem-solving abilities.
• Organizational and multitasking skills to handle multiple merchant accounts effectively.

We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types. We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries. We strive to lead the innovation of electronic payment solutions in Indonesia, pioneering the introduction and use of non-cash payments as part of a new lifestyle for individuals and businesses across various industries.