Business Development Executive

PT Exabytes Network Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 50,000,000 - 100,000,000; Full time

Job summary

Sebuah perusahaan yang berkembang pesat mencari individu yang bersemangat dan pekerja keras untuk bergabung dalam tim penjualan. Dalam peran ini, Anda akan bertanggung jawab untuk mengelola permintaan penjualan dan memberikan dukungan kepada pelanggan. Anda akan menggunakan keterampilan komunikasi yang kuat untuk memahami kebutuhan pelanggan dan merekomendasikan produk yang sesuai. Dengan komitmen untuk memberikan layanan terbaik dan dukungan teknis 24x7, perusahaan ini menawarkan kesempatan untuk mengembangkan karier Anda dalam lingkungan yang dinamis. Bergabunglah dengan tim kami dan capai impian karier Anda!

Qualifications

• Keterampilan komunikasi dan mendengarkan yang kuat.
• Kemampuan untuk mengidentifikasi kebutuhan dan masalah pelanggan.

Responsibilities

• Mengelola permintaan penjualan melalui telepon, obrolan langsung, dan email.
• Membangun hubungan dengan pelanggan dalam daftar S-Team yang ditugaskan.

Skills

Komunikasi yang kuat

Kemampuan mendengarkan aktif

Kemampuan negosiasi

Kemampuan memecahkan masalah

Prospecting dan identifikasi klien

Education

Diploma atau gelar Sarjana di bidang terkait

Tools

Freshsales

Job description

Job Responsibilities:

1. Receiving and managing inbound sales requests through telephone, live chat, and email.
2. Support potential and existing customers by addressing inquiries related to Exabytes’ offerings, pricing, and service availability.
3. Understand customer needs, preferences, and pain points to recommend suitable products or services. Qualify leads using the BANT methodology (Budget, Authority, Need, Timeline).
4. Take on the role of Account Manager by consistently nurturing relationships with customers within their assigned S-Team list.
5. Actively records all sales-related activities in the CRM system (Freshsales).
6. Provide regular reporting (daily, weekly, monthly) to management in the ETC format to track progress and performance.

Requirements:

1. Strong communication and active listening skills, with a solid ability to conduct discovery to uncover customer needs and pain points.
2. Skilled in prospecting and identifying potential clients, with strong problem-solving abilities to address customer concerns effectively.
3. Strong persuasive communication skills with the ability to handle objections and negotiate win-win outcomes.
4. Candidates with cPanel Sales Professional Certification are highly desirable.
5. Plesk Obsidian Associate certification is a plus.
6. Diploma or Bachelor's degree in a related field is required/preferred.

Company Overview:

Exabytes is a fast-growing company dedicated to nurturing and supporting our team to achieve their career dreams. Founded in 2001, we have become one of the leading cloud, eCommerce, and digital solutions providers in Southeast Asia, empowering over 160,000 businesses worldwide.

We specialize in providing Web Hosting services, including Cloud Hosting, Shared Hosting, Email Hosting, VPS, Dedicated Servers, and more. Our commitment to providing the best service is backed by 24x7 technical support and a 99.9% Server Uptime Guarantee.

Join us if you are a passionate, hardworking individual looking to advance your career!