Business Development Director, Digital Acceptance (Indonesia)

Mastercard; Jakarta Pusat; On-site; IDR 1,500,000,000 - 2,500,000,000; Full time

Job summary

Mastercard in Indonesia is seeking a Business Development Director, Digital Acceptance to lead partnerships with major digital merchants, platforms and payment partners. You will shape the strategy for online card acceptance, revenue growth and market expansion.

The role demands senior commercial judgment, cross-functional influence, and hands-on market development to remove barriers and scale secure, convenient digital payments across Indonesia.

Qualifications

• Experience in business development, strategic partnerships or market development within payments, digital commerce or financial services.
• Experience working with digital merchants, platforms, marketplaces, fintechs or other payments participants.
• Understanding of card payments, merchant acquiring, digital acceptance and e-commerce models.
• Experience owning commercial, revenue or P&L targets.
• Track record of building strategic partnerships and driving growth.
• Ability to identify market opportunities and translate them into practical strategies.
• Strong analytical and problem-solving skills with ability to develop business cases.
• Ability to influence senior stakeholders in cross-functional environments.
• Excellent communication, negotiation and relationship management skills.
• Entrepreneurial and results-driven approach for a senior individual-contributor role.
• Fluency in Bahasa Indonesia and English.

Responsibilities

• Build and manage long-term relationships with strategic digital players as lead commercial partner.
• Develop and execute Mastercard's digital acceptance strategy across major digital merchants.
• Lead end-to-end engagement with platforms to increase card acceptance.
• Identify barriers to online growth and translate opportunities into plans.
• Create commercial propositions and transaction economics to boost acceptance and usage.
• Improve online payment experience with merchants, issuers and acquirers.
• Expand Mastercard's services including merchant solutions, data insights and security.
• Develop business cases and models to support partnerships and investments.
• Collaborate with Product, Services, Marketing and Account teams to deliver solutions.
• Provide market intelligence to inform product development and growth priorities.
• Deliver against commercial, revenue and strategic objectives with strong execution.

Skills

Strategic partnerships

Digital payments

Market development

Stakeholder influence

Negotiation skills

Data-driven decisions

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Business Development Director, Digital Acceptance (Indonesia)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Indonesia is one of Southeast Asia's largest and fastest-growing digital economies, creating significant opportunities to expand the use of secure and convenient electronic payments. The Director, Business Development, Digital Acceptance will build and manage long-term relationships with strategic digital players, acting as the lead commercial partner for relevant Mastercard opportunities across Indonesia's digital ecosystem. The role will shape and execute Mastercard's strategy across leading digital merchants, marketplaces, platforms, and payment partners to drive acceptance growth and commercial outcomes.

As the Business Development Director, Digital Acceptance, you will build long-term commercial partnerships, improve the end-to-end online card payment experience, and develop scalable initiatives that increase acceptance, usage, and transaction growth. Combining strategic relationship management with hands-on market development, you will identify barriers to growth and bring together Mastercard's payment capabilities, services, and insights to address them. This is a senior individual contributor role requiring strong commercial judgment, payments expertise, and the ability to influence cross-functional stakeholders.

Role

• Build and manage long-term relationships with strategic digital players, acting as the lead commercial partner for relevant Mastercard opportunities.
• Develop and execute Mastercard's digital acceptance strategy across major digital merchants, marketplaces, platforms and payment partners in Indonesia.
• Lead end-to-end engagement with strategic digital platforms, marketplaces and merchants to increase consumer and commercial card acceptance.
• Identify barriers to online card-payment growth and translate market opportunities into clear partnership and market-development plans.
• Create commercial propositions, partnership structures and transaction economics that increase card acceptance, usage and preference.
• Improve the end-to-end online payment experience by working with merchants, issuers and acquirers to strengthen acceptance performance and approval rates.
• Expand the adoption of Mastercard's services and capabilities, including merchant solutions, agentic, data insights, security and analytics.
• Develop business cases and commercial models that support strategic partnerships, new use cases and investment decisions.
• Collaborate with Product, Services, Marketing, Acceptance and Account Management teams to deliver integrated customer solutions.
• Provide market intelligence and customer insights that inform product development, commercial strategy and future growth priorities.
• Deliver against commercial, revenue and strategic objectives while maintaining strong ownership of execution and partner outcomes.

All About You

• Experience in business development, strategic partnerships or market development within payments, digital commerce or financial services.
• Experience working with digital merchants, platforms, marketplaces, fintechs or other participants across the payments ecosystem.
• Understanding of card payments, merchant acquiring, digital acceptance and e-commerce business models.
• Experience owning commercial, revenue or P&L-related targets.
• Track record of building strategic partnerships and driving transaction growth.
• Ability to identify market opportunities and translate them into practical commercial strategies.
• Strong analytical and problem-solving skills with experience developing business cases and commercial models.
• Ability to influence senior stakeholders and navigate complex, cross-functional environments.
• Excellent communication, negotiation and relationship management skills.
• Entrepreneurial and results-driven approach with the ability to operate effectively in a senior individual-contributor role.
• Excellent verbal and written communication skills in both Bahasa Indonesia and English.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.