Business Architect (Low-Code/No-Code Focus in FMCG or Retail)

PT. HTC Global Software Services; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading software services company in Jakarta Utara is seeking a Business Architect to analyze business processes and oversee the implementation of Low-Code/No-Code solutions. Candidates should have at least 6 years of experience, preferably in FMCG or Retail sectors. Strong communication skills in both Bahasa Indonesia and English are essential. This role offers opportunities for significant impact in technology adoption across enterprise workflows.

Qualifications

• Minimum 6+ years of experience as a Lead Business Analyst or similar role.
• Exposure to Low-Code/No-Code platforms is preferred.
• Prior domain experience in FMCG/CPG or Retail is highly desirable.

Responsibilities

• Facilitate workshops with client teams to map current processes.
• Define target-state business architecture and prepare an implementation roadmap.
• Lead implementation projects and manage LCNC developers.

Skills

Fluency in Bahasa Indonesia

Fluency in English

Strong facilitation skills

Communication skills

Stakeholder management

Process design understanding

Education

Master’s degree in Business Administration

Tools

Kissflow

PowerApps

Mendix

OutSystems

Job description

Business Architect (Low-Code/No-Code Focus in FMCG or Retail)

The Business Architect will be responsible for analyzing current business processes, designing the target state, gathering requirements, and overseeing the end-to-end implementation of Kissflow projects. The role involves close collaboration with both Business and IT stakeholders to ensure alignment and effective adoption of Low-Code/No-Code (LCNC) solutions for enterprise workflows and applications.

Key Responsibilities

Facilitate workshops with client teams to map current processes, identify pain points, and highlight opportunities for improvement.

Define target-state business architecture, including workflows, approval hierarchies, process models, and integrations.

Drive prioritization of identified use cases and prepare an implementation roadmap aligned with client priorities and budgets.

Engage with business stakeholders to capture, analyze, and document detailed business process requirements.

Map business requirements to Kissflow LCNC platform capabilities and identify any gaps requiring custom development.

Lead implementation projects, managing LCNC developers to ensure timely and accurate delivery.

Support user adoption by preparing documentation, training materials, and handover guides.

Maintain ongoing engagement with senior management to identify new opportunities and technology investment areas.

Qualifications

Education: Master’s degree in Business Administration, Information Systems, or a related field.

Experience:

Minimum 6+ years of experience as a Lead Business Analyst, Functional Consultant, or similar role.

Exposure to Low-Code/No-Code platforms (Kissflow, PowerApps, Mendix, OutSystems, etc.) is preferred.

Prior domain experience in FMCG/CPG or Retail is highly desirable.

Skills:

Fluency in both Bahasa Indonesia and English (verbal and written).

Strong facilitation, communication, and stakeholder management skills.

Deep understanding of process design, approval workflows, and reporting requirements.

Comfortable working in multicultural and global project environments.