Brand & Social Media Community Manager

Pt Duta Generasi Mandiri; Manado; On-site; IDR 72,000,000 - 100,000,000; Full time

Job summary

Marriott International’s JW Marriott in Manado seeks a results-oriented social media specialist to manage daily activities across brand channels, set long-range editorial objectives, and actively nurture online communities around key topics.

You will monitor conversations to boost brand visibility and guest satisfaction, provide analytics on online presence, and collaborate with hotel teams to deliver compelling, on-brand messaging.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Manage the day-to-day activities for social media channels.
• Establish long-range objectives and specify the strategies and actions to achieve them.
• Manage active and engaged communities around a defined topic by maintaining long-lead editorial calendars.
• Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
• Provide measurement of the impact of online presence to the hotel's overall business.

Skills

Social media

Brand management

Customer service

Editorial calendars

Education

High school diploma or GED equivalent

Job description

Marriott International’s JW Marriott in Manado seeks a results-oriented social media specialist to manage daily activities across brand channels, set long-range editorial objectives, and actively nurture online communities around key topics.

You will monitor conversations to boost brand visibility and guest satisfaction, provide analytics on online presence, and collaborate with hotel teams to deliver compelling, on-brand messaging.