Brand & Guest Experience Specialist

TELUS Digital; Denpasar; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Marriott International in Bali is seeking a Digital Marketing Executive to promote the brand image and enhance guest engagement across resort properties. You will help drive awareness, loyalty, and revenue through targeted marketing initiatives and guest outreach.

The role involves communicating with potential owners by phone to arrange preview package sales/tours, explaining required steps for presentations, and ensuring eligibility before tours.

Qualifications

• High school diploma or GED is required.
• At least 1 year of related work experience.
• Knowledge of sales and marketing concepts is desirable.
• Strong communication and customer-service orientation.

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Communicate with potential owners via telephone to set up preview packages.
• Explain details for attending sales presentations to potential owners.
• Verify eligibility for preview package tours before scheduling.
• Perform general office duties to support Sales & Marketing.
• Assist management in training, evaluating, coaching employees.
• Comply with policies; maintain professional appearance and privacy.
• Welcome guests and address service needs with genuine appreciation.
• Move, lift, and place objects up to 10 pounds as required.

Skills

1 year of related work experience

Sales & marketing knowledge

Excellent communication skills

Customer service orientation

Education

High school diploma or GED

Job description

Marriott International in Bali is seeking a Digital Marketing Executive to promote the brand image and enhance guest engagement across resort properties. You will help drive awareness, loyalty, and revenue through targeted marketing initiatives and guest outreach.

The role involves communicating with potential owners by phone to arrange preview package sales/tours, explaining required steps for presentations, and ensuring eligibility before tours.