Branch Service Manager - Bayfont

3111 UOB Indonesia; Batam; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

3111 UOB Indonesia is seeking an individual to support branch managers in daily operations across our network in Indonesia. The role focuses on operations, staff coordination, revenue growth, and customer satisfaction.

The candidate will help ensure smooth branch performance and alignment with corporate standards. The successful candidate will also contribute to deepening client relationships and reducing attrition while upholding UOB's values and service commitments within the branch

Qualifications

• Back-up to branch managers in managing functions, staff, and daily operations of branches.
• Supports efforts to maximize revenue, sales, customer satisfaction, and minimize operational losses,
• Deepens existing relationships and minimizes customer attrition.

Responsibilities

• Back-up to branch managers in managing functions, staff, and daily operations of branches.
• Support efforts to maximize revenue, sales, customer satisfaction, and minimize operational losses.
• Deepen existing relationships and minimize customer attrition.

Job description

Company: 3111 UOB Indonesia

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description back-up to branch managers in managing functions, staff, and daily operations of branches. Supports efforts to maximize revenue, sales, customer satisfaction, and minimize operational losses, in addition to deepening existing relationships and minimizing customer attrition.

Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world’s top banks, ranked 'Aa1' by Moody’s Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.