Branch Manager - Duta Mas

3111 UOB Indonesia; Jakarta Utara; On-site; IDR 167,400,000 - 245,520,000; Full time

Job summary

3111 UOB Indonesia is seeking a Branch Manager to oversee daily operations, staff, and revenue growth across the branch network. The role focuses on service excellence, product initiatives, and risk control to minimize losses.

The successful candidate will lead teams, deepen customer relationships, and ensure compliance with bank policies while driving sales and customer satisfaction in a fast-paced environment in Jakarta.

Qualifications

• Experience in managing branch operations and staff.
• Strong leadership and people management skills.
• Proven ability to drive sales and maintain service quality.

Responsibilities

• Oversee functions, staff, and daily branch operations.
• Maximize revenues and implement product initiatives.
• Ensure customer satisfaction and minimize losses.
• Deepen existing relationships and reduce attrition.

Skills

Branch management

Leadership

Customer service

Job description

Company: 3111 UOB Indonesia

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.

In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.

This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Branch Management is responsible for all functions, staff, and daily operations of branches. Includes maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition. Manages the staff and business within the branch network at various levels.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.

In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site