Branch Operations Supervisor - KC Satrio

Amar Bank; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A prominent banking institution in Jakarta is seeking an Operation Supervisor to oversee daily operational transactions at the Sub-Branch. The role includes managing cash needs, providing overrides for transactions, and ensuring compliance with banking standards. Candidates should have a Bachelor's degree and a minimum of 1 year of relevant banking experience. Strong leadership and communication skills are essential.

Qualifications

• Minimum 1 year work experience as an Operation Supervisor.
• Thorough and fast work rhythm.
• Ability to delegate tasks and provide coaching.

Responsibilities

• Manage cash needs for daily operations.
• Provide Override Authorization for transactions above Teller's authority.
• Conduct and monitor Cash in Safe and Cash in Transit.
• Ensure tellers' end-of-day balance is accurate.

Skills

Monitoring & Controlling Teller

Good communication skills

Computer operation (Microsoft Office)

Individual management and leadership

Education

Bachelor's degree (S1)

Job description

This position is to ensures the operational transaction process of the Sub-Branch, as well as to ensure that tellers and Customer Services have carried out procedures and implemented service quality according to Bank standards.

Responsibilities:

• Manage cash needs for daily operations.
• Provide Override Authorization for transactions above Teller's & Sundries authority.
• Maintain and Warkat documents and other valuables in a safe place according to procedures.
• Ensure there are no defects and report to the Branch Operation Head.
• Conduct and monitor CIS (Cash in Safe) and CIT (Cash in Transit) IDR currency according to Branch limits.
• Ensure the teller's end-of-day balance is in accordance with applicable regulations.
• Ensure that tellers and Customer Services, & Sundries have carried out procedures and implemented service quality according to Bank standards.
• Willing to be placed in RDTX Square Satrio - South Jakarta

Requirements:

• Preferred education graduates of S1 from all majors.
• Minimum 1 year work experience in the position of Operation Supervisor in the Banking field.
• Monitoring & Controlling Teller, Customer Service, & Sundries work.
• Thorough and has a fast work rhythm.
• Have good communication skills and are able to operate computers at least Microsoft Office.
• Have good individual management and leadership skills, especially in delegating tasks, and providing coaching.