Branch Operation Audit Department Head

PT Bank JTrust Indonesia, Tbk; Jakarta Utara; On-site; IDR 600,000,000 - 900,000,000; Full time

Benefits offered by this job

Medical allowance

BPJS Kesehatan

Pension plan

Insurance

Job summary

PT Bank JTrust Indonesia, Tbk is seeking an experienced Branch Audit Lead to oversee the audit work plan, programs, and budget for branch audits in Indonesia. You will supervise audits, ensure data privacy, and lead cross-branch thematic audits in a risk-based framework.

You will provide insights on audit trends and control weaknesses, present to the IA Division Head, and drive high-quality reporting and QAIP activities across branch operations.

Qualifications

• Bachelor's degree in a relevant field.
• At least 10 years of experience as an Auditor, including 7 years in Branch Audit within banking.
• Proven leadership skills in managing subordinates.
• Strong knowledge of banking operations, governance, risk management, internal controls, data privacy and digital resilience.
• Strong strategic thinking and analytical skills for cross-branch risk trends and governance evaluation.

Responsibilities

• Prepare audit work plan, schedule, and budget for branch audits and obtain approvals.
• Develop branch audit programs aligned with annual IA work plan and obtain approvals.
• Supervise branch audits per approved program, adhering to regulations (SEOJK, POJK) and RBI guidance using Risk-Based Audit.
• Ensure customer data privacy compliance in branch operations.
• Develop Continuous Monitoring for KRIs at branches to detect real-time anomalies.
• Direct cross-branch thematic audits (teller ops, onboarding, cash mgmt, compliance, service quality) and integrate risk assessments and findings.
• Provide early warnings and insights on audit trends, control weaknesses, and material risks to IA Division Head.
• Conduct audit exit meetings and prepare high-quality audit reports per standards and regulations.
• Monitor corrective actions in response to audit findings issued by Branch Operation Audit Dept., OJK, and external firms.
• Advise on effectiveness of branch operations and internal controls; assess use of computerized systems for efficiency.
• Oversee branch audit methodology, working papers, and reporting; support QAIP implementation.
• Assess preparedness for operational disruptions via Business Continuity Plan; conduct risk assessments for annual audit plan.
• Propose improvements to methodologies and procedures within the Branch Operation Audit Department.

Skills

Leadership

Analytical thinking

Regulatory knowledge

Communication

Team leadership

Education

Bachelor's degree (S1)

Tools

Microsoft Office

Job description

Prepare the audit work plan, audit schedule, and estimated budget for branch audits, and obtain approval from the Internal Audit Division Head.

Develop branch audit programs in accordance with the annual Internal Audit work plan and obtain approval from the Internal Audit Division Head.

Supervise the execution of branch audits independently in accordance with the audit program approved by the Internal Audit Division Head, while adhering to applicable regulations and relevant references, including SEOJK, POJK, and other regulatory requirements, using a Risk-Based Audit approach.

Ensure that branch operations manage customer data in compliance with applicable data privacy and confidentiality regulations.

Develop a Continuous Monitoring model for Key Risk Indicators (KRIs) at branches to detect transaction anomalies in real time.

Direct the implementation of cross-branch thematic audits (e.g., teller operations, customer onboarding, cash management, branch compliance, and service quality), and integrate branch risk assessments, historical audit findings, and external issues in determining the scope of branch audits.

Provide early warnings and thematic insights to the Internal Audit Division Head regarding branch audit trends, recurring control weaknesses, and potential material operational risks.

Conduct audit exit meetings with auditees after coordinating with the Internal Audit Division Head.

Be responsible for preparing high-quality audit reports in accordance with established reporting standards and applicable regulations.

Monitor, review, and evaluate the implementation of corrective actions taken by auditees in response to audit findings issued by the Branch Operation Audit Department, the Financial Services Authority (OJK), and Public Accounting Firms.

Provide recommendations to the Internal Audit Division Head regarding the effectiveness of branch operational activities and the adequacy of internal controls within the audited units.

Assess the effectiveness and utilization of computerized systems within the reviewed units to ensure that the Bank's operational and administrative activities are conducted efficiently and effectively.

Be responsible for the quality of branch audit methodology, working papers, and reporting at the department level, and support the implementation of the Quality Assurance and Improvement Program (QAIP) for branch operational audits.

Assess branch preparedness for operational disruptions (such as system failures or disasters) by evaluating the effectiveness of the Business Continuity Plan (BCP) at the unit level.

Conduct and validate risk assessments to support the analysis and development of the annual audit plan.

Propose improvements to audit methodologies and working procedures within the Branch Operation Audit Department to enhance efficiency and effectiveness.

Requirements:

Candidate should possess at least a Bachelor's degree (S1)

Minimum 10 (ten) years of working experience as an Auditor, including 7 years handling Branch Audit in the Banking industry.

Proven leadership skills in handling subordinates.

Strong knowledge of banking operations, regulations, governance, risk management, internal controls, fraud management, data privacy, and digital resilience within the banking industry.

Strong strategic thinking and analytical skills to identify cross-branch risk trends, evaluate governance and operational effectiveness, and provide risk-based recommendations to management.

Proficient in Microsoft Office (especially PowerPoint)

Communicative and able to work both individually and together in a team

Detail-oriented, disciplined, and a person with strong integrity

Able to work in a fast-paced environment with tight deadlines.

Perks and benefits

• Medical Miscellaneous allowance Loans BPJS Kesehatan, Tenaga Kerja, Pensiun, Insurance