Branch Manager - Sinjai (Sulawesi Selatan)

Ruangguru for Business; Sinjai; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading company in education technology is looking for a Branch Manager to lead sales and operational initiatives at their Sinjai branch. The role involves managing staff, overseeing customer experience, and coordinating with multiple teams to enhance education quality. Ideal candidates should have strong communication skills, experience in business operations, and be detail-oriented.

Qualifications

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in Bahasa Indonesia and English.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Oversee customer experience and manage branch staff.
• Collaborate with Product Team for application-related matters.

Skills

Communication

People Management

Customer Service

Education

Bachelor’s Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)
  
  

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)