Branch Manager - Ogan Komering Ilir (Sumatra Selatan)

Ruangguru for Business; Palembang; On-site; IDR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive sales and marketing initiatives in their branch. This role involves assessing market conditions, collaborating with teams, and ensuring a top-notch customer experience. Ideal candidates will have a Bachelor’s degree and 1-3 years of leadership experience in sales or business operations, preferably in the educational sector. Join a forward-thinking company where your contributions will directly impact the growth and success of the organization.

Qualifications

• 1-3 years of leadership experience in Sales & Marketing or Business Operations.
• Good knowledge in people management and customer service.

Responsibilities

• Direct all sales and marketing initiatives in the branch.
• Oversee customer experience and manage branch staff.

Skills

Leadership

Sales & Marketing

Business Development

Customer Service

Communication Skills

People Management

Education

Bachelor’s Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)
  
  

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)