Overview
We are looking for an experienced Branch Manager to lead our freight forwarding operations in Semarang. The ideal candidate will have over 5 years of experience in the international freight forwarding industry and a proven track record in managing a team, overseeing operations, and driving business growth. This role demands a strong understanding of ocean import and export operations, excellent P&L and risk management skills, as well as the ability to develop and maintain relationships with key stakeholders, including ocean carriers.
Qualifications
- 5 years plus working experience as team leader in international freight forwarding industry
- Fluent in English (must), fluent in Mandarin (preferred)
- Good relationship with ocean carriers' local office in Semarang
- Solid knowledge about ocean import & export operation in Semarang market
- Good sense of P&L management, as well as risk management
- Strong in business retention as well as new business development
- Good leadership skill set, able to lead by example
- Highly self-motivated, able to work under pressure
- Salary is negotiable
Responsibilities
- Lead and manage the branch team, ensuring smooth day-to-day operations, setting performance targets, and driving motivation to achieve business objectives.
- Identify new business opportunities, build and maintain relationships with existing clients, and ensure long-term customer retention.
- Oversee the end-to-end process of ocean import and export operations, ensuring that all shipments are handled efficiently and in compliance with industry regulations.
- Maintain and strengthen relationships with ocean carriers’ local offices and other key partners in the Semarang market.
- Monitor and manage branch financials, including P&L statements, to ensure profitability. Take proactive measures to manage risks and optimize operational costs.
- Continuously assess and optimize operational processes to enhance efficiency and service quality.
- Ensure adherence to company policies and local regulations, handling any necessary documentation for international shipping.
- Mentor and develop branch staff, conducting regular performance reviews and providing training to enhance team capabilities.
Salary and Benefits
Salary is negotiable
Applications
- What\'s your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years\' experience do you have as a Freight Forwarding Manager?