Branch Manager English Academy [Sidoarjo - Trunojoyo]

Ruangguru for Business; Sidoarjo; On-site; EUR 15.000 - 25.000; Full time

Job summary

Ruangguru for Business is seeking a Regional Coordinator to oversee branch operations and academic processes. The ideal candidate will lead marketing initiatives to enhance student engagement and manage customer experiences. A Bachelor's degree and leadership experience in relevant fields are required, along with strong communication skills in Bahasa Indonesia and English. Prior experience in an English teaching environment is favorable.

Qualifications

• Leadership experience in Sales & Marketing/Business Development.
• Strong knowledge of people management and team handling.
• Good communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches for smooth operations.
• Lead initiatives for student engagement and enrollment.
• Manage customer journey for satisfaction and loyalty.

Skills

People Management

Communication Skills

Sales & Marketing

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
  
  

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable