Branch Manager English Academy [Sidoarjo - Trunojoyo]

Ruangguru for Business; Sidoarjo; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational startup in Sidoarjo, Indonesia, seeks a Branch Manager to oversee operations and drive student engagements. Ideal candidates have strong leadership skills and experience in sales or business operations. Proficiency in Bahasa Indonesia and English is required. The role involves coordinating events and managing the customer experience to enhance satisfaction and loyalty.

Qualifications

• Bachelor's degree essential; experience in Sales & Marketing or Business Development preferred.
• Good understanding and experience in people management.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches, ensuring smooth operations.
• Lead initiatives to drive student engagement and enrollment.
• Oversee the customer journey for satisfaction.

Skills

Leadership experience

Strong communication skills

People management

Sales and marketing understanding

Education

Bachelor's Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
  
  

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable