Branch Manager English Academy - Semarang - Majapahit

Ruangguru for Business; Kota Semarang; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading educational company in Semarang is seeking a Regional Manager to oversee branch operations and lead marketing initiatives. The ideal candidate will possess a Bachelor's degree, strong leadership skills, and experience in sales and marketing. Proficiency in both Bahasa Indonesia and English is essential. Previous experience as an English teacher is a plus. This role emphasizes customer experience and aims to drive student engagement.

Qualifications

• Bachelor's Degree in any field is required.
• Experience in Sales & Marketing/Business Development/Business Operations is beneficial.
• Strong leadership skills and knowledge of people management.
• Proficient in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives within branches for marketing.
• Understand Profit and Loss (PnL) management.
• Oversee the entire customer experience.

Skills

Leadership

Sales & Marketing

People management

Communication skills (Bahasa Indonesia and English)

Education

Bachelor’s Degree in any major

Job description

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable