Branch Manager English Academy [Manado - Wenang Selatan]

Ruangguru for Business; Manado; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational company is seeking a Branch Manager in Manado, Indonesia. The role involves coordinating branch operations, leading marketing initiatives to enhance student engagement, and managing the entire customer experience. Candidates should have a Bachelor's Degree, strong leadership, and communication skills in both Bahasa Indonesia and English. Experience in an educational environment is a plus.

Qualifications

• Bachelor's Degree in any major.
• Leadership experience in Sales & Marketing or Business Development is advantageous.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead all activity initiatives within branches to drive engagement.
• Manage the customer journey to ensure satisfaction.

Skills

Leadership

Sales & Marketing

Communication in Bahasa Indonesia

Communication in English

People management

Education

Bachelor’s Degree

Job description

Job Descriptions

Job Descriptions:

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
  
  

Job Requirements

Job Requirements:

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable