Branch Manager English Academy - Bitung - Girian

Ruangguru for Business; Bitung; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading educational organization in Indonesia is seeking a regional manager to coordinate operations and enhance student engagement. The ideal candidate will have a Bachelor’s degree and experience in leadership roles within Sales or Business Operations. Strong communication skills in both Bahasa Indonesia and English are required. This role involves overseeing branches and ensuring a positive customer experience.

Qualifications

• Bachelor’s degree is required.
• Experience in leadership roles in Sales, Marketing, or Business Operations.
• Strong skills in communication in both Bahasa Indonesia and English.

Responsibilities

• Coordinate branches for smooth operations and academic processes.
• Lead marketing initiatives to boost student engagement.
• Manage Profit and Loss (PnL) to optimize revenue.
• Ensure excellent customer experience throughout their journey.

Skills

People management

Sales & Marketing

Communication in Bahasa Indonesia

Communication in English

Education

Bachelor’s Degree in any major

Job description

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable