Branch Manager - Education

PT Cerdas Digital Nusantara; Banten; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading educational technology company in Indonesia is seeking a Branch Manager to oversee daily operations, manage staff, and achieve key targets. The ideal candidate will have strong managerial skills and experience in customer service roles. Excellent communication in English and Bahasa is required. This role is pivotal in ensuring educational excellence and operational success.

Qualifications

• Excellent verbal, written, and interpersonal communication skills in English and Bahasa.
• Strong managerial skills and good business acumen.
• Minimum of 2-3 years relevant working experience as a Branch Manager, Customer Service, and Salesperson.

Responsibilities

• Responsible for day-to-day operations and safety of students at the center.
• Manage and improve the quality of the center's staff and teachers.
• Prepare an annual business plan and monthly reports for management.

Skills

Verbal communication

Interpersonal skills

Managerial skills

Business acumen

Written communication

Education

Bachelor's degree

Tools

MS Office

Job description

• Responsible for the day-to-day operations of the center, including ensuring the safety of students, maintaining the cleanliness of the center, and managing learning timetables.
• Manage and improve the quality of the center's staff and teachers.
• Perform important administrative tasks for the center.
• Ensure that the branch achieves its OKR targets (Revenue, profitability, number of students, student satisfaction, and retention) in accordance with the annual budget.
• Prepare an annual business plan and monthly reports for management.
• Create consistent marketing activities and utilize the area's business potential.

Job Requirements

• Excellent verbal, written, and interpersonal communication skills, both in English and Bahasa.
• Excellent computer skills and MS Office proficiency.
• Strong managerial skills and good business acumen.
• Minimum Bachelor's degree and at least 2-3 years of relevant working experience as a Branch Manager, Customer Service, and Salesperson.
• Willing to work at Gading Serpong Tangerang

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We believe language is a crucial part of the human ecosystem. It is not only for communication with other human beings or simply answering “Arigatou gozaimasu,” with “Douitashimashite.” Also, language does not only mean we can understand the idiom of “in someone’s shoes” without looking it up in a dictionary or googling.

Let’s aim higher: language means breaking the mind barriers of what we think we cannot do.

We have faith in education and how technology helps us to fill the gap between knowledge and access. We would like to take advantage of educational technology development to create an environment to learn and study without minding much about geographical and time issues.

To put it in a nutshell: learning (languages) without boundaries.

Our short story

Starting from these thoughts, we decided to run an edutech company since 2015, formerly known as Squline, and based in Jakarta. CAKAP offers a solution for everyone who wants to speak other languages and learn more about different cultures. We reinvent language learning experience by providing an online platform for students and teachers; the idea is for you to study anywhere and everywhere.

Culture we are trying to engage in

We would like to create a conducive environment for everyone to learn, give their best, and have a good time embedding their roles. Hence,

Learning process (and acknowledging one’s learning process) is essential in our team.

We value people with high curiosity and intellectual humility; we believe these are important virtues to make an improvement.

We appreciate not only great and fresh ideas but also how to turn them into real-world applications.

Respect and wit are not mutually exclusive; we trust that people can respect others by listening and not interrupting when they talk. Wit, while important, does not equal to chatters.

THE COMPANY

What we stand for

We believe language is a crucial part of the human ecosystem. It is not only for communication with other human beings or simply answering “Arigatou gozaimasu,” with “Douitashimashite.” Also, language does not only mean we can understand the idiom of “in someone’s shoes” without looking it up in a dictionary or googling.

Let’s aim higher: language means breaking the mind barriers of what we think we cannot do.

We have faith in education and how technology helps us to fill the gap between knowledge and access. We would like to take advantage of educational technology development to create an environment to learn and study without minding much about geographical and time issues.

To put it in a nutshell: learning (languages) without boundaries.

Our short story

Starting from these thoughts, we decided to run an edutech company since 2015, formerly known as Squline, and based in Jakarta. CAKAP offers a solution for everyone who wants to speak other languages and learn more about different cultures. We reinvent language learning experience by providing an online platform for students and teachers; the idea is for you to study anywhere and everywhere.

Culture we are trying to engage in

We would like to create a conducive environment for everyone to learn, give their best, and have a good time embedding their roles. Hence,

Learning process (and acknowledging one’s learning process) is essential in our team.

We value people with high curiosity and intellectual humility; we believe these are important virtues to make an improvement.

We appreciate not only great and fresh ideas but also how to turn them into real-world applications.

Respect and wit are not mutually exclusive; we trust that people can respect others by listening and not interrupting when they talk. Wit, while important, does not equal to chatters.

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