Branch Manager Brain Academy - Pacitan

Ruangguru for Business; Pacitan; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Ruangguru for Business in Indonesia is seeking a branch leader to direct all sales and marketing initiatives at the local level, driving growth and improving student outcomes. You will assess market conditions, oversee operations, collaborate with product and sales teams, manage branch staff, and ensure a high-quality customer journey while maintaining pedagogy standards across the branch.

The role requires 1–3 years of leadership experience in Sales & Marketing or Business Operations, strong

Qualifications

• Bachelor's degree in any major from a reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Knowledge in people management.
• Some knowledge/experience in K-12 Education (SD, SMP, SMA).

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market condition, identify current and prospective sales opportunities.
• Assess the competitor’s pricing and sales initiatives.
• Fulfill goals and metrics (NPS, improve grades).
• Collaborate with Sales Team in driving sales.
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access).
• Oversee customer experience (end to end customer journey).
• Coordinate and manage branch staff (admin, teachers, security, office boy).
• Collaborate with Product Team for application-related matter.
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating).

Skills

Leadership

Sales & Marketing

Business development

People management

Communication

Customer service

English proficiency

K-12 education knowledge

Education

Bachelor's Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor's Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)