Branch Manager Brain Academy - Denpasar (Melati)

Ruangguru for Business; Denpasar; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Ruangguru for Business is seeking a qualified individual for branch management in Denpasar, Bali. The role involves coordinating operations, leading marketing initiatives, and managing customer experience to optimize satisfaction. Candidates should have a Bachelor's degree and leadership experience, preferably in educational or start-up environments. The position offers a chance to significantly impact student engagement and operational efficiency.

Qualifications

• Bachelor’s Degree in any major is required.
• Experience in leadership roles, preferably in Sales & Marketing or Business Development.
• Strong knowledge of people management and team handling required.

Responsibilities

• Coordinate and manage branches to ensure smooth operations.
• Lead marketing initiatives to drive student engagement.
• Manage the customer experience end-to-end.

Skills

Leadership in Sales & Marketing

People Management

Customer Experience Management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team