Branch Leader - Kebayoran Baru, Jakarta

Bobobox; Kebayoran Baru; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hospitality company in Kebayoran Baru, Jakarta, is seeking a Branch Leader to oversee front line and housekeeping operations. The ideal candidate has at least 1 year of supervisory experience in the hospitality industry, excellent customer service skills, and the ability to communicate effectively in English. This role requires a neat appearance and the willingness to work overtime. Join us in ensuring a positive experience for our guests.

Qualifications

• Minimum 1 year as a supervisor in the hospitality industry.
• Experience in front office and/or housekeeping.
• Able to communicate in English both verbally and in writing.

Responsibilities

• Ensure smooth operation of front line and housekeeping.
• Supervise and assist team in welcoming guests.
• Ensure cleanliness and tidiness of all branch areas.

Skills

Leadership

Customer service

Communication in English

Education

Undergraduate degree in tourism/hospitality

Job description

What you will do

As a Branch Leader, you will ensure the smoothness of front line/host and housekeeping/cleaner operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, pods, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

You will fit in this job if you

• Candidate must possess at least an undergraduate (S1) in tourism/hospitality or equivalent
• Having experience at supervisory level background specialized in the front office and/or housekeeping or equivalent.
• At least 1 (one) year of working experience as a supervisor in the hospitality industry.
• Actively able to communicate in English both verbally and in writing.
• Able and willing to work overtime and outside operational time.
• Has a neat appearance and is well-groomed.
• Willing to work at Bobopod Kebayoran Baru, Jakarta